Outsourcing 2e C: A Guide to ... Selecting the Correct Business Unit ... Negotiating the Contract ... Maintaining Control of the Process - Hardcover

Über die Autorin bzw. den Autor

Steven M. Bragg, CPA, CMA, CIA, CCP (Certified Computing Professional), CPM (Certified Purchasing Manager), and CPIM (Certified Production and Inventory Manager). He is the Controller of Teague Equipment, a multilocation company that assembles trucks for the utility and construction industries (revenues of $16 million). He is responsible for all accounting, finance, internal audit, and IT functions.
Prior to joining Teague Equipment, he was the CFO of Isolation Technologies, a company that manufactures customized isolation chambers used to produce drugs in a cleanroom environment. Before that, Bragg was the Controller of Carts of Colorado, a subsidiary of the Pepsi Cola Company. His responsibilities included accounting, purchasing, production control, IT, and warehousing functions. Other positions that Bragg has held include Manager at Ernst & Young, Senior Cost Accountant at Jolly Rancher Corp., Assistant Controllers at Spinnaker Software Corp., and Staff Auditor at Deloitte & Touche.

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In today's competitive environment, many companies, large and small, are considering whether to outsource, what to outsource, and where to outsource. Outsourcing, Second Edition gives solid information upon which to base those decisions and provides the guidance and tools to help businesses capitalize on outsourcing opportunities.

Expanded and updated for today's global economy, this Second Edition includes new, in-depth information on the current operating environment, crucial contractual clauses, managing the supplier, terminating the arrangement, accounting for outsourced functions, and current trends. Comprehensive yet accessible, this book addresses the nuts and bolts of how to outsource any part of a company. It includes practical guidance on everything from negotiation to implementation to termination, including:

• How to incorporate outsourcing into company strategy
• Locating the best supplier
• Negotiating a contract
• Transitioning to the supplier
• Managing the function
• Measuring supplier performance
• Handling customer service issues
• Terminating the outsourcing arrangement

Outsourcing covers those key topics for every conceivable part of a company: accounting, computer services, customer service, engineering, human resources, logistics, maintenance, manufacturing, sales and marketing, and administration. It also shows how to use measurement systems, control points, and in-house managers to solve common problems and includes a Gantt chart to facilitate the implementation of each outsourced function.

Ideal for CEOs, CFOs, controllers, executives, senior managers, and outsourcing consultants, this authoritative reference helps companies weigh the benefits and risks involved in outsourcing any business function. It also serves as a guide to help businesses realize the maximum strategic, tactical, and financial benefits from outsourcing.

Aus dem Klappentext

In today's competitive environment, many companies, large and small, are considering whether to outsource, what to outsource, and where to outsource. Outsourcing, Second Edition gives solid information upon which to base those decisions and provides the guidance and tools to help businesses capitalize on outsourcing opportunities.

Expanded and updated for today's global economy, this Second Edition includes new, in-depth information on the current operating environment, crucial contractual clauses, managing the supplier, terminating the arrangement, accounting for outsourced functions, and current trends. Comprehensive yet accessible, this book addresses the nuts and bolts of how to outsource any part of a company. It includes practical guidance on everything from negotiation to implementation to termination, including:

• How to incorporate outsourcing into company strategy
• Locating the best supplier
• Negotiating a contract
• Transitioning to the supplier
• Managing the function
• Measuring supplier performance
• Handling customer service issues
• Terminating the outsourcing arrangement

Outsourcing covers those key topics for every conceivable part of a company: accounting, computer services, customer service, engineering, human resources, logistics, maintenance, manufacturing, sales and marketing, and administration. It also shows how to use measurement systems, control points, and in-house managers to solve common problems and includes a Gantt chart to facilitate the implementation of each outsourced function.

Ideal for CEOs, CFOs, controllers, executives, senior managers, and outsourcing consultants, this authoritative reference helps companies weigh the benefits and risks involved in outsourcing any business function. It also serves as a guide to help businesses realize the maximum strategic, tactical, and financial benefits from outsourcing.