Alternative Dispute Resolution for Organizations: How to Design a System for Effective Conflict Resolution - Hardcover

Über die Autorin bzw. den Autor

Allan J. Stitt practices mediation, facilitation, and ADR systems design at Stitt Feld Handy Houston in Toronto. He and his colleagues teach several workshops on ADR and negotiation, including a series of certificate courses in conjunction with the University of Windsor Law School.Mr. Stitt is an Adjunct Professor at the University of Toronto Law School, where he teaches courses on Conflict Management and Negotiation. He is President of the Arbitration and Mediation Institute of Ontario, past Chair of the ADR section of the Canadian Bar Association (Ontario), and is on the Board of Directors of the Canadian Foundation for Dispute Resolution. He has designed ADR systems for a number of organizations including the Canadian Bankers Association, the College of Physicians and Surgeons of Ontario, the Law Society of Upper Canada, the Bank of Montreal, and the Ontario Human Rights Commission.Mr. Stitt is a graduate of the University of Toronto, the University of Windsor Law School, the University of Detroit Law School, and Harvard Law School.

Aus dem Klappentext

Alternative Dispute Resolution for Organizations how to design a system for Effective Conflict Resolution Alternative Dispute Resolution (ADR) is a rapidly growing field, due to its popularity as an alternative to long and expensive lawsuits. Resolving disputes of any kind outside of the judicial system ? through negotiation, mediation, arbitration, and other ADR processes ? can save money and time as well as working relationships. This book is for anyone in an organization who is involved in disputes, or who has to deal with or resolve disputes. ADR for Organizations explains clearly how ADR can work in organizations of all kinds ? corporations, non-profits, governments, and associations ? and offers a proven process for setting up an effective dispute resolution system in an organization. ADR for Organizations: How to Design a System for Effective Conflict Resolution will help organizations of all kinds to deal with conflict in an efficient and effective way.

• Includes comprehensive coverage of: how to determine if ADR is right for your organization?s disputes: goals for an ADR system: how to run a pilot project; training and evaluation; and much more
• Written in easy-to-understand, non-legal language
• Covers all kinds of disputes: within an organization, employer/employee conflict, between organizations
• Is for anyone who has to resolve disputes in an organization: human resource professionals, senior managers, boards of directors, as well as ADR consultants and lawyers
• Offers practical tips, case studies, examples, and checklists.