From Turnover to Teamwork: How to Build and Retain a Customer-Oriented Foodservice Staff - Hardcover

Marvin, Bill

 
9780471590774: From Turnover to Teamwork: How to Build and Retain a Customer-Oriented Foodservice Staff

Inhaltsangabe

Deals with staff turnover, a major cost factor in the hospitality industry. Takes a common-sense approach to why people leave and what can be done about it. Treats such issues as rapport between staff and management, training, salary structure and wages, incentives, performance reviews and disciplinary procedures.

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