Governance of the Extended Enterprise: Bridging Business and IT Strategies - Hardcover

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THE IT GOVERNANCE INSTITUTE® (ITGI) (www.itgi.org) was established in 1998 to advance international thinking and standards in directing and controlling an enterprise's information technology. Effective IT governance helps ensure that IT supports business goals, optimizes business investment in IT, and appropriately manages IT-related risks and opportunities. The IT Governance Institute offers symposia, original research, and case studies to assist enterprise leaders and boards of directors in their IT governance responsibilities.

INFORMATION SYSTEMS AUDIT AND CONTROL ASSOCIATION® (ISACA®) (www.isaca.org) is a recognized worldwide leader in IT governance, control, security, and assurance with more than 35,000 members in more than 100 countries. Founded in 1969, ISACA sponsors international conferences; publishes the Information Systems Control JournalTM; develops international information systems auditing and control standards; and administers both the globally respected Certified Information System Auditor® (CISA®) designation carried by more than 35,000 professionals since its inception, and the Certified Information Security Manager (CISMTM) designation, a groundbreaking credential earned by 5,000 professionals in its first two years.

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It's been said that information is the grease that allows an enterprise to run efficiently. This statement, when related to extended enterprises, can mean the difference between success or failure, and profit or loss. When an effective governance approach is not in place to deal with issues that reside outside the physical walls of extended environment, disaster will strike, and it will be costly. In recent years, Cisco Systems wrote off $2.5 billion in inventory, due to poor information and management of cosourced partners and suppliers; Micron Technologies wrote down $260 million of memory, or 32% of revenue, due to problems in the value chain; and IBM lost 16% of its value in one day due to various component shortages caused by lack of adequate partner and supplier communication and information. Governance of the Extended Enterprise helps readers avoid these types of costly IT losses by providing an effective process for change and a governance model for an extended enterprise.

The extended enterprise is a modern-day phenomenon that allows an organization to operate outside its traditional boundaries. Internet technology is the facilitator for workgroup collaboration within and beyond the enterprise. The use of Internet-enabled groupware and workflow technologies within and between organizations is a highly effective means of providing immediate solutions to an array of transaction-processing and information- delivery needs facing businesses. Such tools enhance service in the areas of sales-force automation, customer service, technical support, workgroup collaboration, forms processing, order entry, knowledge management systems, and information delivery within the enterprise.

Providing readers with an abundance of new ideas and ways to think, Governance of the Extended Enterprise uses concepts that are familiar and accepted by business and governmental entities. It also helps professionals become familiar with the critical issues related to doing business with world-class excellence in the new extended enterprise environment. Governance of the Extended Enterprise explores:

• Vision/leadership
• Strategy development with value innovation
• Performance management to ensure value creation
• Operational business activities that lead to the realization of value/benefit
• Understanding a governance structure, its criteria, and a suggested framework
• Enterprise architecture, its importance to the business, and how to implement an appropriate governance structur

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It's been said that information is the grease that allows an enterprise to run efficiently. This statement, when related to extended enterprises, can mean the difference between success or failure, and profit or loss. When an effective governance approach is not in place to deal with issues that reside outside the physical walls of extended environment, disaster will strike, and it will be costly. In recent years, Cisco Systems wrote off $2.5 billion in inventory, due to poor information and management of cosourced partners and suppliers; Micron Technologies wrote down $260 million of memory, or 32% of revenue, due to problems in the value chain; and IBM lost 16% of its value in one day due to various component shortages caused by lack of adequate partner and supplier communication and information. Governance of the Extended Enterprise helps readers avoid these types of costly IT losses by providing an effective process for change and a governance model for an extended enterprise.

The extended enterprise is a modern-day phenomenon that allows an organization to operate outside its traditional boundaries. Internet technology is the facilitator for workgroup collaboration within and beyond the enterprise. The use of Internet-enabled groupware and workflow technologies within and between organizations is a highly effective means of providing immediate solutions to an array of transaction-processing and information- delivery needs facing businesses. Such tools enhance service in the areas of sales-force automation, customer service, technical support, workgroup collaboration, forms processing, order entry, knowledge management systems, and information delivery within the enterprise.

Providing readers with an abundance of new ideas and ways to think, Governance of the Extended Enterprise uses concepts that are familiar and accepted by business and governmental entities. It also helps professionals become familiar with the critical issues related to doing business with world-class excellence in the new extended enterprise environment. Governance of the Extended Enterprise explores:

• Vision/leadership
• Strategy development with value innovation
• Performance management to ensure value creation
• Operational business activities that lead to the realization of value/benefit
• Understanding a governance structure, its criteria, and a suggested framework
• Enterprise architecture, its importance to the business, and how to implement an appropriate governance structur