Bad Software: What to Do When Software Fails - Softcover

Kaner, Cem; Pels, David

 
9780471318262: Bad Software: What to Do When Software Fails

Inhaltsangabe

What recourse do consumers have with a considerable software investment? This book takes a look at when things get bad and how to avoid getting stuck with bad software. The authors aim to provide the information, questions and tools consumers need to tackle this problem. They also offer techniques to deal with the vendor and consumer protection agencies.

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Reseña del editor

What recourse do consumers have with a considerable software investment? This book takes a look at when things get bad and how to avoid getting stuck with bad software. The authors aim to provide the information, questions and tools consumers need to tackle this problem. They also offer techniques to deal with the vendor and consumer protection agencies.

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