Supercharging Supply Chains: New Ways to Increase Value Through Global Operational Excellence - Hardcover

New research and experiences are demonstrating that shareholder value is improved dramatically when companies reach higher levels of operational excellence. Supply chain management, when planned, designed, and executed effectively, is the key to achieving high levels of operating performance which, in turn, drives shareholder value. The Ernst & Young Global Supply Chain Management Consulting Practice has assisted hundreds of well-known, multinational companies in minimizing their total costs, growing the business profitability, and achieving higher levels of customer satisfaction. Supercharging Supply Chains through speed, focus, and customer intensity enables smart companies to realize their visions and business strategies better than their competitors. Saving millions, increasing customer shares, and increasing "free cash flow" are kinds of benefits being reached by those select companies that operate high-performing supply chains in their global markets. Now, for the first time, key partners and leaders of the firm's Global Supply Chain Management Team reveal their proven approaches and industry-leading experiences to help your business improve. Beginning with an innovative view of supply chain excellence and its impact on shareholder value, Supercharging Supply Chains examines numerous management issues: why and how operational excellence helps companies sell more products; what new ideas are being implemented to achieve this excellence within the key business processes of Plan, Buy, Make, and Sell; how to introduce new products effectively into global supply chains; and how the best companies are making it happen. Supercharging Supply Chains cites case examples of such leading names as Procter & Gamble, 3M, Reebok, Dell Computer, Hewlett-Packard, Ford Motor, and several others to illustrate how the leaders benefit from these new ways of achieving value through operational excellence. Insightfully written by leaders in global supply chain management, and featuring their innovative perspectives and unparalleled expertise, this book is essential reading for all business executives and managers who want to achieve operational excellence and global supply chain success. "More than a treatise, Supercharging Supply Chains gives senior managers clear, strategic insights linking this much talked about subject to free cash flow and shareholder value goals. Well organized, the authors provide a strong, practical framework for understanding how cost, time, and speed are changing the way successful companies achieve operational excellence." - John W. Snow, Chairman, President and Chief Executive Officer, CSX Corporation "Supercharging Supply Chains is a book whose timing is right. In today's global markets competition is fierce, and the best companies are competing more and more through operational excellence." - Ken Watchmaker, Chief Financial Officer Reebok International, Ltd. "Probably one of the largest untapped opportunities in business today ...Supercharging Supply Chains is loaded with practical advice on how to drive added value through integrated demand/supply management. We will put it to good use!" - Ralph W. Drayer, Vice President Efficient Consumer Response, The Procter & Gamble Company "With this book, readers get innovative and strategic perspectives for the global and regional management of the entire supply chain. At the same time, large cost reduction potentials are unlocked through supply chain management to improve your competitive position." - Hans-Dieter Panzer General Manager Logistics, Siemens

AGGENE TYNDALL is a senior partner and a leader in the Ernst & Young Global Supply Chain Practice. The author of more than 100 articles and coauthor of four books, he has, over 25 years, directed supply chain strategies and improvement projects around the world for major corporations in the consumer products, high-tech, and manufacturing/automotive industries. He is a frequent speaker at global conferences in supply chain management. CHRISTOPHER GOPAL is National Director of Supply Chain and Operations Consulting for Ernst & Young in the United States. His 22 years of experience include positions as a vice president with Dell Computer, and other assignments in industry, academia, and operations consulting. DR. WOLFGANG PARTSCH is the Managing Partner of Ernst & Young's European Supply Chain Management Consulting Practice. His 25 years of experience have made him a recognized leader across Europe in supply chain management. DR. JOHN KAMAUFF is a Partner in the Ernst & Young Supply Chain Practice in the United States. He has worked in this area for over 20 years, including teaching operations and procurement management at the University of Virginia, the Koblenz School of Management in Germany, and the University of Western Ontario.