Covering all aspects of operations in the hotel, foodservice, restaurant, travel and tourism businesses, including operations and sales, this textbook provides comprehensive treatment of the industry. It includes learning objectives, summaries, review questions, key terms and concepts, as well as an international chapter, "Field Practice Notes", and case histories.
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Covering all aspects of operations in the hotel, foodservice, restaurant, travel and tourism businesses, including operations and sales, this textbook provides comprehensive treatment of the industry. It includes learning objectives, summaries, review questions, key terms and concepts, as well as an international chapter, "Field Practice Notes", and case histories.
TOM POWERS, widely recognized for his pioneering work in hospitality education, is Professor Emeritus at the School of Hotel and Food Administration at the University of Guelph in Ontario, Canada. CLAYTON W. BARROWS is Associate Professor at the School of Hotel, Restaurant & Tourism Administration at the University of New Orleans in Louisiana.
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