Inhaltsangabe
* Shows in a step-by-step manner how an operational review should be conducted.
* Demonstrates the differences between an operational and financial audit.
* Details how to identify which organizational systems are detrimental to a corporation's growth.
* Shows how to judge the results and make recommendations to management.
* Provides blank and sample forms required for conducting a comprehensive operational review.
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Über die Autorin bzw. den Autor
ROB REIDER, CPA, MBA, PhD, is President of Reider Associates (Santa Fe, New Mexico), a management and organizational consulting firm. Prior to founding Reider Associates, he was a manager in the Management Consulting Group of Peat, Marwick, Mitchell Co. (now KPMG). He is the course author as well as seminar leader of over twenty workshops conducted nationally and is also the author of Benchmarking Strategies: A Tool for Profit Improvement and Improving the Economy, Efficiency, and Effectiveness of Not-for-Profits: Conducting Operational Reviews, both from Wiley. He can be contacted at hrreider@reiderassociates.com.
Von der hinteren Coverseite
Maximize operating results at minimum cost, using the most efficient methods
The effectiveness of even the most efficient departments or organizations inevitably decays over time. Far from a simple critique, an operational review identifies what current practices have lost their usefulness and what new best practices can be implemented to ensure a function achieves its goals. Rob Reider's Operational Review: Maximum Results at Efficient Costs, Third Edition examines reviews from every angle, showing each organization how to choose and implement the right review for them.
At its heart, an operational review appraises management's conformity with desired plans and allocation of resources. Reider's easy-to-use guide will help readers:
* Understand fundamental review principles
* Understand the purpose and mechanics of conducting a review
* Identify the relationship and differences between operational reviews and other procedures, such as benchmarking, activity-based costing, and reengineering, and how these procedures can be used together to identify best practices in a program for continuous improvement
* Increase the skills and abilities needed to conduct a review
* Increase awareness of review opportunities
* Improve capability to perform reviews
The third edition of this proven, popular study will guide your organization through the review process from start to finish, so that the review can be performed most economically and efficiently to maximize review results.
Aus dem Klappentext
Operational reviews enable an organization to function economically, efficiently, and effectively-that is, to maximize operating results at minimum cost, using the most efficient methods. The Third Edition of Rob Reider's popular Operational Review: Maximum Results at Efficient Costs helps readers understand the basic principles underlying the operational review process, focusing on implementing best practices and identifying the type of review appropriate for each organization, department, function, or activity.
Reider thoroughly addresses basic questions such as when to perform an operational review, how to perform a review efficiently and effectively, how a review can effect positive change, and how to identify and implement best practices in a formalized program of continuous improvements. With the relentless demand for profit and stock value, management, in its quest for quick fixes, may be reluctant to devote time and money to an operational review; however, Reider explains that rather than a cost center, an operational review is in fact a profit center, typically resulting in annual savings of at least three to four times its initial expense. He analyzes a variety of types of operational reviews, including those that scrutinize:
* Sales of products or services
* Manufacturing or production of services
* Billing, accounts receivable, and collections
* Inventory: raw materials and finished goods
* Purchasing, accounts payable, and payments
* Other costs and expenses: general administrative and selling
He emphasizes that a review is less a critical evaluation of what a particular function is doing or not doing and more an appraisal of what needs to be done to help the function realize its goals and achieve maximum efficiency. Operational Review examines reviews as independent procedures, as well as reviews performed in tandem with benchmarking, activity-based management, total quality management, and reengineering.
Operational Review: Maximum Results at Efficient Costs, Third Edition removes the mystery from the review process, making reviews a practical, doable tool to increase an organization's efficiency as well as its profit margin. CEOs, operations management and staff, internal and external consultants and auditors, CFOs and controllers, and other organizational stakeholders will find Reider's peerless guide an invaluable addition to their professional libraries.
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