The controversial marketing guru discusses the revolution in advertising strategy "What can I say about Sergio Zyman? He's a genius; that's all."-Warren Bennis, University Professor and DistinguishedProfessor of BusinessAdministration, USC Marshall School of Business In this follow-up to his bestselling book The End of Marketing As We Know It, Sergio Zyman, Coca-Cola's renowned former chief marketing officer, argues that the business of advertising as we know it is dead. He uses real-world examples to illustrate how modern advertising overemphasizes art and entertainment and neglects the most important rule of advertising-sell the product. With a keen eye and a no-holds-barred approach, Zyman discusses how advertising died, what killed it, and how to revive it. He addresses the most critical issues affecting any organization's sales and marketing departments, using his time-tested, unorthodox, and sometimes even counterintuitive principles in order to translate key strategies into positive business results. For marketing managers, advertisers, and CEOs, this book offers groundbreaking advice from one of the legends of modern marketing, as well as the knowledge, insights, tools, and direction to transform advertising strategies from hoping to planning, from art to science, from guessing to knowing, and from random success to planned success.
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SERGIO ZYMAN is the former chief marketing officer at Coca-Cola and the bestselling author of The End of Marketing as We Know It. He is the founder and Chairman of the Zyman Marketing Group, a leading firm in strategic consulting, software applications, and educational resources whose clients include Chase Bank, Callaway Golf, and Vicente Fox, President of Mexico. ARMIN BROTT has co-written books on business with some of today's highest profile industry leaders, and is also a bestselling author in his own right. His other titles include The Expectant Father: Facts, Tips, and Advice for Dads-to-Be, The New Father: A Dad's Guide to the First Year, and A Dad's Guide to the Toddler Years. He lives with his family in Oakland, California.
There is only one rule: advertising must sell
"This is Zyman the zealot, wielding howitzers, high explosives andearth–moving equipment. He demolishes myths, fancy theories, andreputations. He returns to the foundations of advertising, which hedrills into rock. He builds–or rebuilds–the house of marketing fromthe ground up. It may not be pretty, but it sure feelsstorm–proof." ––Sir Martin Sorrell, Group Chief Executive,WPP
"Reading Sergio Zyman′s new book, I understand why Time magazinenamed Sergio as one of the three best pitchmen of the 20thcentury–along with David Ogilvy and Lester Wunderman. I hope CEOsread this book. They will stop wasting their precious dollars on30–second commercials and start doing some real marketing."––Philip Kotler, S.C. Johnson Distinguished Professor ofInternational Marketing, Kellogg Graduate School of Management,author, Kotler on Marketing and the forthcoming Marketing InsightsA to Z
"Sergio is one of the few who recognize that the real problem withadvertising is that the process itself is broken. And he is theonly man in the history of the industry courageous (or insane)enough to attempt to change it. You may not agree with everythingin this book, but you′ll still find yourself nodding, laughing,taking notes–and reading on compulsively." ––Sam Hill, cofounder,Helios Consulting Group, author, Sixty Trends in SixtyMinutes
"If you′re in marketing–and these days, who isn′t–this book is amust–read. Sergio Zyman is tough–minded and irreverent. Hisinsights into the evolution of advertising are vital for anyonebuilding a business." ––John J. Dooner Jr., Chairman and CEO,Interpublic Group
"Sergio Zyman has put his finger on a significant shift in consumerspending: buying patterns within categories are no longer azero–sum game, and product categories are no longer neatlyorganized. The implications for positioning, advertising, andmarketing are profound–which is why this book is so valuable."––Geoffrey Moore, Chairman, The Chasm Group, and venture partner,Mohr Davidow Ventures
"If you ever dreamed of having a power lunch with the one-and-only Z, this book is the next best thing. Z argues that advertising is much more than 30-second TV commercials; for him, it includes branding, packaging, service, and everything else that communicates. Make sure you keep notes as Sergio drops his pearls of wisdom on the truth of advertising and beyond."
-Bernd Schmitt, Author, Experiential Marketing
In this follow-up to the bestseller The End of Marketing as We Know It, Coca-Cola's renowned and outspoken former chief marketing officer argues that current advertising practices are dead. He contends that advertisers have lost sight of their primary goal: to sell the product. Fortunes are wasted on hip, award-winning commercials that often fail to even communicate the brand. The reality of business demands that advertising answer to the bottom line.
Based on his years of experience building and maintaining some of the world's biggest brands, Zyman shows how truly effective advertising involves not only thirty-second TV spots, but also branding, packaging, celebrity spokespeople, sponsorships, publicity, and customer service. The End of Advertising as We Know It presents battle-tested advice for designing truly effective ad campaigns that drive business.
Backed by case studies and hard-won insight, Zyman reinvents advertising as a focused, disciplined, and even scientific process in which every expenditure generates a return. He shows how the most fruitful ad campaigns start with a company-wide strategy from top management that filters down through the organization, influencing all marketing and advertising efforts. He presents a new methodology for analyzing and charting the results of ad campaigns and offers fresh ways to connect with customers. Rethinking traditional advertising methods, he debunks some of the most indestructible myths in the business-like the old saw that any publicity is good publicity. In short, he shows that the rules of the game have changed, and warns advertisers everywhere to wise up to the new set right away.
Today's consumers are bombarded by information and overwhelmed by choice. As a result, advertisers are constantly seeking more inventive ways to reach them, forgetting the industry's true purpose. Sergio Zyman challenges ad agencies to rethink their approach to customer service and the metrics of success. For corporate leaders and advertising professionals alike, The End of Advertising as We Know It presents a plan for effective advertising that does one thing and one thing only-sell the product.
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