Verwandte Artikel zu Total Quality Management: Strategies and Techniques...
Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies (Portable MBA Series) - Hardcover
Inhaltsangabe
Páginas:276Géneros:12:KJM:Management&managementtechniques12:KJMQ:QualityAssurance(QA)&TotalQualityManagement(TQM)Sinopsis:
Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.
Reseña del editor
To understand and profit from Total Quality Management, companies must pay particular attention to the first word in the phrase-total. The spectacular rewards enjoyed by top companies like 3M, FedEx, and Ben & Jerry's were earned through a total commitment to achieving superior quality and customer satisfaction across all company functions and processes. Total Quality Management, Second Edition gives you a completely up-to-date look at how 51 of the world's most successful companies put the total into TQM. Each of these companies, including 13 new additions and 23 Baldrige Award winners, is cited as a benchmark performer in a particular business function. Their examples help you set your sights on specific goals and learn a variety of ways to go about achieving each goal. Each chapter features the best practices of one manufacturing company, one service company, and one small business. Following the examples set by these overachievers, you'll discover how to: Lead the transition from traditional management to management by quality Identify customer needs and use that knowledge to drive the organization Integrate strategic quality and business planning into a single strategic process Communicate customer and company requirements throughout your organization Recognize and reward employee efforts and promote improved quality Establish uniform measurement systems and manage by fact, not fiction Borrow shamelessly from industry leaders to encourage breakthrough thinking Build strengths and eliminate weaknesses through an annual assessment process. Fully updated-the book that puts the total into. Total Quality Management. In this book, the former chairman of the Baldrige Award panel of judges teams up once again with a leading quality consultant to bring you a Baldrige-based TQM model that covers every aspect of your business. Built from the best practices of 51 companies (including 23 Baldrige Award winners) whose star performances have made them benchmark corporations, this book brings you: Best practices and TQM applications from small businesses, huge corporations, and everything in between TQM practices from retail stores, service companies, manufacturers, and more Hundreds of real-world examples, tested processes, and innovative techniques Proven ways to boost profits, inspire workers, and delight customers. Praise for the First Edition "Alive ...vivid, entertaining, successful...Even the most inexperienced can understand and implement TQM using this book."-Charles A. Aubrey Vice President, Juran Institute. "If you read only one book about quality management, read this one ...the definitive management handbook of the decade."-Lynn A. Moline Former Executive Director, Minnesota Council for Quality. "A great book about a better way to run a company."-Bob G. Gower President and CEO, Lyondell Petrochemical Co. "Packed with strategies that can be implemented in any organization ...must reading for those interested in proven quality strategies." -Ellen Gaucher Senior Associate Director, University of Michigan Medical Center "Get it. This book is jammed full of practical case studies from a management and profitability perspective."-C. Jackson Grayson Jr. Chairman, American Productivity and Quality Center. Supplemented with an updated list of resources and a contact list for all profiled companies, Total Quality Management, Second Edition shows you how to lead your organization straight to the cutting edge of quality and keep it there.
Biografía del autor
STEPHEN GEORGE is a writer and consultant from St. Louis Park, Minnesota. He has consulted with eleven companies that have applied for the Baldrige Award and/or State Quality Awards, five of which have won eight awards, including three Baldrige Awards. He is the author of The Baldrige Quality System and Uncommon Sense, both published by Wiley. ARNOLD WEIMERSKIRCH is Vice President of Corporate Quality at Honeywell, Inc. and former chairman of the panel of judges for the Malcolm Baldrige National Quality Award. He holds BS and MS engineering degrees from the University of Minnesota.
„Über diesen Titel“ kann sich auf eine andere Ausgabe dieses Titels beziehen.
- VerlagWiley
- Erscheinungsdatum1998
- ISBN 10 0471191744
- ISBN 13 9780471191742
- EinbandTapa dura
- Auflage2
- Anzahl der Seiten275
Neu kaufen
Mehr zu diesem Angebot erfahren
EUR 68,31
Versand:
EUR 32,99
Von Deutschland nach USA
Beste Suchergebnisse beim ZVAB
Beispielbild für diese ISBN
Total Quality Management : Strategies and Techniques Proven at Today's Most Successful Companies
Verlag:
Wiley & Sons, Incorporated, John, 1998
ISBN 10: 0471191744
ISBN 13: 9780471191742
Gebraucht
Hardcover
Anbieter: Better World Books, Mishawaka, IN, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: Very Good. 2nd. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Artikel-Nr. 9145612-6
Anzahl: 1 verfügbar
Beispielbild für diese ISBN
Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies
Anbieter: Wonder Book, Frederick, MD, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included. Artikel-Nr. T06L-01221
Anzahl: 1 verfügbar
Beispielbild für diese ISBN
Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies (Fast Forward MBA)
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
Hardback. Zustand: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Artikel-Nr. GOR003519683
Anzahl: 1 verfügbar
Beispielbild für diese ISBN
Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies (Fast Forward MBA)
Anbieter: AwesomeBooks, Wallingford, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
Hardcover. Zustand: Very Good. Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies (Fast Forward MBA) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Artikel-Nr. 7719-9780471191742
Anzahl: 1 verfügbar
Beispielbild für diese ISBN
Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies (Fast Forward Mba)
Anbieter: Anybook.com, Lincoln, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
Zustand: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In fair condition, suitable as a study copy. Dust jacket in fair condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,800grams, ISBN:9780471191742. Artikel-Nr. 9476541
Anzahl: 1 verfügbar
Beispielbild für diese ISBN
Total Quality Management 2e
Anbieter: Buchpark, Trebbin, Deutschland
Verkäuferbewertung 5 von 5 Sternen
Zustand: Sehr gut. Zustand: Sehr gut - Gepflegter, sauberer Zustand. 2. Auflage. | Seiten: 276 | Sprache: Englisch | Produktart: Bücher. Artikel-Nr. 320904/2
Anzahl: 1 verfügbar
Foto des Verkäufers
Total Quality Management : Strategies and Techniques Proven at Today's Most Successful Companies
Anbieter: AHA-BUCH GmbH, Einbeck, Deutschland
Verkäuferbewertung 5 von 5 Sternen
Buch. Zustand: Neu. Neuware - To understand and profit from Total Quality Management, companies must pay particular attention to the first word in the phrase-total. The spectacular rewards enjoyed by top companies like 3M, FedEx, and Ben & Jerry's were earned through a total commitment to achieving superior quality and customer satisfaction across all company functions and processes.Total Quality Management, Second Edition gives you a completely up-to-date look at how 51 of the world's most successful companies put the total into TQM. Each of these companies, including 13 new additions and 23 Baldrige Award winners, is cited as a benchmark performer in a particular business function. Their examples help you set your sights on specific goals and learn a variety of ways to go about achieving each goal. Each chapter features the best practices of one manufacturing company, one service company, and one small business. Following the examples set by these overachievers, you'll discover how to:\* Lead the transition from traditional management to management by quality\* Identify customer needs and use that knowledge to drive the organization\* Integrate strategic quality and business planning into a single strategic process\* Communicate customer and company requirements throughout your organization\* Recognize and reward employee efforts and promote improved quality\* Establish uniform measurement systems and manage by fact, not fiction\* Borrow shamelessly from industry leaders to encourage breakthrough thinking\* Build strengths and eliminate weaknesses through an annual assessment process.Fully updated-the book that puts the total into.Total Quality Management.In this book, the former chairman of the Baldrige Award panel of judges teams up once again with a leading quality consultant to bring you a Baldrige-based TQM model that covers every aspect of your business. Built from the best practices of 51 companies (including 23 Baldrige Award winners) whose star performances have made them benchmark corporations, this book brings you:\* Best practices and TQM applications from small businesses, huge corporations, and everything in between\* TQM practices from retail stores, service companies, manufacturers, and more\* Hundreds of real-world examples, tested processes, and innovative techniques\* Proven ways to boost profits, inspire workers, and delight customers.Praise for the First Edition'Alive . . . vivid, entertaining, successful. . . . Even the most inexperienced can understand and implement TQM using this book.'-Charles A. Aubrey Vice President, Juran Institute.'If you read only one book about quality management, read this one . . . the definitive management handbook of the decade.'-Lynn A. Moline Former Executive Director, Minnesota Council for Quality.'A great book about a better way to run a company.'-Bob G. Gower President and CEO, Lyondell Petrochemical Co.'Packed with strategies that can be implemented in any organization . . . must reading for those interested in proven quality strategies.'-Ellen Gaucher Senior Associate Director, University of Michigan Medical Center'Get it. This book is jammed full of practical case studies from a management and profitability perspective.'-C. Jackson Grayson Jr. Chairman, American Productivity and Quality Center.Supplemented with an updated list of resources and a contact list for all profiled companies, Total Quality Management, Second Edition shows you how to lead your organization straight to the cutting edge of quality and keep it there. Artikel-Nr. 9780471191742
Anzahl: 2 verfügbar
Foto des Verkäufers
Total Quality Management
Anbieter: moluna, Greven, Deutschland
Verkäuferbewertung 5 von 5 Sternen
Zustand: New. STEPHEN GEORGE is a writer and consultant from St. Louis Park, Minnesota. He has consulted with eleven companies that have applied for the Baldrige Award and/or State Quality Awards, five of which have won eight awards, including three Baldrige Awards. He i. Artikel-Nr. 446915140
Anzahl: Mehr als 20 verfügbar