Discussing the concept of the "virtual team" in the teamwork, this text brings together learning from companies pioneering the approach. It addresses issues posed by multi-site and global companies and presents a framework for understanding the pitfalls and obstacles that other organizations have overcome as well as the opportunities gained. Explanations of how to use technology effectively for distributed work include the rapidly emerging use of Intranets. Case studies of AT&T, Hewlett-Packard, NCR, and Bank of Boston are also presented.
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JESSICA LIPNACK and JEFFREY STAMPS are the President and Cofounder, respectively, of The Networking Institute, a consulting and publishing company specializing in organizational networks. TNI has worked with Vice President Al Gore’s National Performance Review, the UN, KPMG Peat Marwick, MIT, and Hyatt Hotels.
Virtual Teams Teams are the key to smart, flexible, and cost-effective organizations for the 21st century. However, advances in communication technologies have dramatically changed the nature of teamwork. Traditional, collocated teams are now giving way to distributed cross-boundary virtual groups linked through relationships and technology, reaching across space, time, and organizational boundaries. In their fifth book, Virtual Teams, Jessica Lipnack and Jeffrey Stamps, leading experts in networked organizations, take you beyond teams into the new world of work-at-a-distance, showing you how to effectively start, implement, and maintain virtual teams in your own organization. Today, virtual teams are an established feature of multisite and global companies such as Hewlett-Packard, Motorola, Bank of Boston, and Steelcase. Made possible by technologies like the Internet, intranets, and groupware, these teams are invaluable tools for organizations that need to bring together specialized groups of people to work on projects or comprise a spread-out business unit. The principles outlined in Virtual Teams provide an antidote to the high failure rate of teams. At the same time, as the authors warn, "It is harder for virtual teams to be successful than for traditional face-to-face teams. Misunderstandings are more likely to arise and more things are likely to go wrong." In this straightforward guide, Lipnack and Stamps provide a comprehensive framework that makes virtual teams accessible and practical. Beginning with a brief overview of exactly what virtual teams are and how they work, the authors show how they can be integrated into your business structure. Featuring insightful case studies from Eastman Chemical Company, NCR, Tetra Pak, and Sun Microsystems, this stimulating and hands-on reference offers essential information on:
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