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Based on extensive research by the author, this is an analysis of how the hospitality industry is perceived by both employees and customers. Each case study is accompanied by teaching materials intended to stimulate students into formulating their own solutions to the problems and issues raised. The cases selected are representative of situations students would face soon after entering the workplace.
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Based on extensive research by the author, this is an analysis of how the hospitality industry is perceived by both employees and customers. Each case study is accompanied by teaching materials intended to stimulate students into formulating their own solutions to the problems and issues raised. The cases selected are representative of situations students would face soon after entering the workplace.
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Cases in Hospitality Management: A Critical Incident Approach
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
Hardback. Zustand: Good. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine. Artikel-Nr. GOR012682245
Anzahl: 1 verfügbar
Beispielbild für diese ISBN
Cases in Hospitality Management: A Critical Incident Approach
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
Hardback. Zustand: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Artikel-Nr. GOR009028903
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Cases In Hospitality Management: A Critical Incident Approach.
Verlag:
John Wiley & Sons Inc, Somerset, New Jersey, U.S.A., 1995
ISBN 10: 0471107549
ISBN 13: 9780471107545
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Paperback
Anbieter: The Yard Sale Store, Narrowsburg, NY, USA
Verkäuferbewertung 5 von 5 Sternen
Paperback. Zustand: Good. RELIABLE paperback textbook with some shelf wear to the covers. Slight scuff to the page edge. A few pages are folded in half. The pages flow brightly with clean clear text throughout. Just a few folded pages in the middle. Former owner sticker on the front cover. Artikel-Nr. PText4050900023
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