Five-Star Leadership: The Art and Strategy of Creating Leaders at Every Level - Hardcover

Über die Autorin bzw. den Autor

PATRICK L. TOWNSEND and JOAN E. GEBHARDT are coauthors of Commit to Quality and Quality in Action, as well as hundreds of articles on a wide range of topics. Townsend is a noted speaker and consultant on leadership and quality; together they are principals in a training and consulting firm that conducts workshops on leadership, quality, innovation, and employee recognition.

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"Both men and women will find this book inspiration and practical. Its message is that the best way to be a better leader is to encourage leadership in others?and it tells you how to go about it." ?Dr. Gay Culverhouse, Executive Director Cooke Foundation for Special Education former president, Tampa Bay Buccaneers "This book is unlike any other on leadership that I have read. Citing helpful examples, including those from the rich literature of the military, this book sounds a clear call for us to get on with the important work of building broadly based leadership that will enrich both business and individual lives." ?Dr. Curt W. Reimann, Director Malcolm Baldrige National Quality Award (1987?1995) "Townsend and Gebhardt have woven the best of leadership thinking?both civilian and military?into their narrative. A must read for those who want to uplift their organization through better leadership." ?Walter E. Boomer, President Power Generation Group, Babcock & Wilcox General U.S. Marine Corps (retired) former assistant commandant, U.S. Marine Corps "This fascinating book points out that the world is not divided into leaders and followers, but between people who understand leadership and those who don?t. It provides all the building blocks you need to understand leadership, to become an effective leader, and to create other leaders as well." ?Willis Reed, Senior Vice President/Player Development New Jersey Nets "All veterans know that leadership, at its best, is never autocratic, abusive, or arbitrary. Rather, it relies on commitment, communication, and character. To anyone interested in what the pros have to say about leadership, I highly recommend this readable and well-researched book." ?Robert A. Lutz, President and CEO Chrysler Corporation "Superb techniques and ideas on how to train for leaders throughout the organization ? real success can only be achieved by getting to all the levels." ?William "Gus" Pagonis, Executive Vice President of Logistics Sears Roebuck and Co. Lieutenant General, U.S. Army (retired) "Many of the leadership theories contained in Five-Star Leadership are very similar to FedEx?s management principles, and are integral to maintaining our People-Service-Profit philosophy." ?Fred W. Smith, Chairman of the Board and CEO FedEx

Aus dem Klappentext

"Leadership is a behavior, not a position." - from the Preface to Five-Star Leadership Following their acclaimed Quality in Action, best-selling authors Patrick L. Townsend and Joan E. Gebhardt tackle one of the most important factors in business success: leadership. They draw on the proven training techniques and powerful principles developed by the military over a period of twenty-five hundred years to offer an innovative strategy for discovering the leader in you and?just as important?recognizing and developing leadership qualities in others. Finding that "the clearest, most concise, most humanitarian expressions of leadership theory were put forth by the United States military," Townsend and Gebhardt walk you through steps the Air Force, Army, Coast Guard, Marine Corps, and Navy take in creating leaders who can deal with any challenge. Integrating anecdotes from both the military and corporate America with ideas that are both insightful and doable, this unique guide shows you how to cultivate leadership at all rungs of the corporate ladder?something that every business must do to gain and keep a competitive edge. Here?s where you?ll find in-depth information on how to:

• Build a strong foundation for leadership, including guidelines for effective followership and constructive interaction between leadership and followership
• Understand the nuts and bolts of leadership, including essential differences between leading and managing, and tailor your leadership style to fit any occasion
• Strengthen emotional bonds by recognizing the achievements of others and relating to others through communication, motivation, counseling, and mentoring
• Create a corporate environment that rewards initiative and leadership growth in everyone on the payroll, from clerks to CEOs