The Global Diversity Desk Reference: Managing an International Workforce

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Written by a team of experts in the field of workplace diversity, The Global Diversity Desk Reference offers a strategic approach for international organizations that want to succeed in the worldwide marketplace by maximizing the potential of all their employees. You'll discover how to increase effectiveness in managing diversity at three levels--the individual, interpersonal, and organizational. You'll also get the practical tools, concrete suggestions, and pragmatic methods you need to successfully manage a global workforce and create and align organizational systems, policies, and practices with the requirements of an international workforce.

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From the Publisher:

"This book provides amazingly rich sources of conceptual models, practical guides and training tools to lead, manage, facilitate, and coach an intellectual diverse workforce for higher creativity and performance in global business. The dance between the perspectives of the four highly seasoned authors is reference for international practitioners and a large collection of intriguing materials for academicians. I recommend the book without reservation."
-- Kichiro Hayashi, professor, Intercultural Management and Communication, Graduate School of International Management, Aoyama Gakuin University, Tokyo, Japan

From the Inside Flap:

Leveraging global diversity as a core business asset is vital to surviving the new global economy. As organizations expand their worldwide reach to meet the needs of their own businesses and of their customers, the realities of global diversity are facing executives, managers, and human resources professionals head-on.

The Global Diversity Desk Reference helps you understand the new corporate cultures that are created by going global; enables you to recognize, reconcile, and leverage the differences inherent in a diverse workforce; and provides tools to help you maximize the diversity of your global workforce. To succeed in the global marketplace, organizations must be able to identify issues and business needs related to diversity and find ways to creatively maximize the ways in which those differences help the company succeed.

The Global Diversity Desk Reference offers a proactive, strategic approach for tapping into and managing the tremendous potential of an international workforce. The authors show how to increase effectiveness in managing transnational diversity at three levels–the individual, interpersonal, and organizational. In addition, the book is filled with practical tools, concrete suggestions, and pragmatic methods to successfully reconcile the diversity within a global workforce and align organizational systems, policies, and practices with the requirements of an international workforce.

The Global Diversity Desk Reference presents the most relevant information and activities that build awareness, increase knowledge, and enhance our ability to create options for resolution inside our organizations. Each chapter includes guidance for selecting the most suitable actions when working with a globally diverse workforce.

Created to be accessible and hands-on, this essential resource includes a CD-ROM with electronic tools and templates that can be customized for use in any organization.

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