Inhaltsangabe
Strategic planning is supposed to give many opportunities to public managers in designing and promoting change and innovation. Strategy implementation, however, is probably the area scoring the highest degree of failure in public organizations. The book presents 11 different international cases of strategic change management processes in public organizations from 11 different European countries. From all these real cases we can learn what to do and which mistakes to avoid in managing strategic changes.
Every case faces a different area of innovation: from new organizational structuring to different performance evaluation systems, from improved customer relation approaches to innovative public-private partnerships. Every managerial innovation is presented in its design and implementation phases, both evaluating final impacts and ascertaining the explanatory drivers conducive to better performances. Different public sector organizations are considered: local governments, public utilities, health care agencies and mass transports.
The book is aimed at readers who want to better understand strategic change management approaches in public administrations, for those who are interested to learn from evidences, for trainers and professors looking for European cases for class discussions, for policy makers searching for new ideas and change approaches.
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Über die Autorin bzw. den Autor
Francesco Longo is Associate Professor at the Public Management and Health Care Department of the Bocconi University, Italy. He is also the Director of the Research Center in Health Care Management of the Bocconi University. His research interests include health care management, public service provision, network and governance. He has written a number of books and articles about public management and health care management.
Daniela Cristofoli has a PhD in Business Administration and Management at Bocconi University, Italy, and is research fellow at the Public Management and Health Care Department of the Bocconi University. Her research interests include strategy, corporate governance and stakeholder management both in public and private sectors.
Von der hinteren Coverseite
The European Foundation for Management Development (EFMD) is an international membership organization, based in Brussels, Belgium. With more than 650 member organizations from academia, business, public service and consultancy in 75 countries, EFMD provides a unique forum for information, research, networking and debate on innovation and best practice in management development.
EFMD is recognized globally as an accreditation body of quality in management education and has established accreditation services for business schools and business school programmes, corporate universities and technology-enhanced learning programmes.
EFMD offers professionals and institutions involved with management learning and organizational development the opportunity to be part of a dynamic, relevant and diverse network sharing the common objective of developing effective and socially responsible leaders and managers.
For more information visit www.efmd.org
Aus dem Klappentext
Strategic planning is supposed to give many opportunities to public managers in designing and promoting change and innovation. Strategy implementation, however, is probably the area scoring the highest degree of failure in public organizations. The book presents 11 different international cases of strategic change management processes in public organizations from 11 different European countries. From all these real cases we can learn what to do and which mistakes to avoid in managing strategic changes.
Every case faces a different area of innovation: from new organizational structuring to different performance evaluation systems, from improved customer relation approaches to innovative public-private partnerships. Every managerial innovation is presented in its design and implementation phases, both evaluating final impacts and ascertaining the explanatory drivers conducive to better performances. Different public sector organizations are considered: local governments, public utilities, health care agencies and mass transports.
The book is aimed at readers who want to better understand strategic change management approaches in public administrations, for those who are interested to learn from evidences, for trainers and professors looking for European cases for class discussions, for policy makers searching for new ideas and change approaches.
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Strategic Change Management in the Public Sector: An EFMD European Case Book
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Zustand: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In fair condition, suitable as a study copy. No dust jacket. Library sticker on front cover. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,700grams, ISBN:9780470516843. Artikel-Nr. 7076085
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