Thoroughly tested and used by students and proven to help students taking the American Society for Quality’s Certified Quality Improvement Associate exam, Essentials of Quality is highly accessible, experiential, and unique in its coverage of current quality management topics, from creative and innovative improvements and approaches to today’s economic environment to ways of developing metrics for measuring and evaluating programs. With non-academic, reader-friendly writing, the text features many chapter exercise and cases that provide students with hands-on experience.
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Victor E. Sower is the author of Essentials of Quality with Cases and Experiential Exercises, published by Wiley.
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Anbieter: Kennys Bookstore, Olney, MD, USA
Zustand: New. * While most books on quality management are much too complex, Essentials of Quality follows a new approach that is moreaccessible and engaging for business managers. * Presents unique coverage of hot topics and integrates morerelevant examples. Num Pages: 416 pages, Illustrations. BIC Classification: KJMQ. Category: (P) Professional & Vocational. Dimension: 229 x 153 x 14. Weight in Grams: 456. . 2010. 1st Edition. Paperback. . . . . Books ship from the US and Ireland. Artikel-Nr. V9780470509593
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