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9780470177488: Job Interviews For Dummies

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Job interviews are crucial meetings that seal the deal on who gets hired. But, since the previous edition of Job Interviews for Dummies was published, everything about the interview process has changed in ways you need to know about and get comfortable with beforehand. This completely revised and updated 3rd Edition brings you fully up to speed with the latest technological changes, interview strategies, and negotiation techniques to help you give a show-stopping performance and land the job of your dreams. You learn the secrets of successful Internet video interviewing and find out how to present yourself on a global scale. And, you'll get plenty of expert advice on giving targeted responses, pinpointing the critical parts of questions, and following up on the interview. In this outstanding handbook of contemporary interview arts, you'll discover how to: * Out-prepare the competition * Overcome your fear of interviewing * Ask smart questions about the job and the employer * Give the best answers to make-or-break questions * Fit your qualifications to the job's requirements * Dress like an insider * Survive personality tests * Interview across cultures * Deliver a show-stopping interview performance * Evaluate a job offer * Negotiate a better salary Whether you're fresh from the classroom, a prime-timer over 50, or somewhere in between, Job Interviews For Dummies, 3rd Edition gets you up to speed fast on the skills and tools you need to land the job you want.

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Über die Autorin bzw. den Autor

Joyce Lain Kennedy is America's first nationally syndicated careers columnist. Her two-times-weekly column, CAREERS NOW, appears in newspapers and on Web sites across the land. In her four decades of advising readers - newbies, prime-timers, and those in-between - Joyce has received millions of letters inquiring about career moves and job search and has answered countless numbers of them in print. Joyce is the author of seven career books, including Joyce Lain Kennedy's Career Book (McGraw-Hill), Electronic Job Search Revolution, Electronic Resume Revolution, and Hook Up, Get Hired! The Internet Job Search Revolution (the last three published by Wiley). Job Interviews For Dummies is one of a trio of job market books published under Wiley's wildly popular For Dummies branded imprint. The others are Resumes For Dummies and Cover Letters For Dummies. Writing from Carlsbad, California, a San Diego suburb, the country's bestknown careers columnist is a graduate of Washington University in St. Louis. Contact Joyce at jlk@sunfeatures.com.

Von der hinteren Coverseite

The latest and greatest on the changing interview scene

The fun and easy way® to give a show-stopping interview and land the job you want

Whether you're fresh from the classroom, a prime-timer over 50 — or somewhere in between — this friendly, authoritative guide helps you outprepare the competition, overcome your fear of interviewing, and outrageously improve your interviewing success. You meet Internet video interviewing techniques and learn how to present yourself on a global scale. You get new advice on giving targeted responses, pinpointing the critical part of questions, and following up after the interview in this outstanding handbook of contemporary interview arts.

Discover how to:

  • Give the best answers tomake-or-break questions

  • Fit your qualifications to a job's requirements

  • Dress like an insider

  • Negotiate a better salary

  • Survive personality tests

  • Interview across cultures

Auszug. © Genehmigter Nachdruck. Alle Rechte vorbehalten.

Job Interviews For Dummies

By Joyce Lain Kennedy

John Wiley & Sons

Copyright © 2008 Joyce Lain Kennedy
All right reserved.

ISBN: 978-0-470-17748-8

Chapter One

Job Interviews Are Reality Shows. Really!

In This Chapter

* Why job interviewing is showbiz

* Presenting your best self in an interview

* Looking at what's new in interviewing

* Ten concepts to make you a star

* More ideas that win Oscars

Are you on edge about that big job interview in your future? Try putting unnamed fears to rest by anticipating the worst thing that can happen to you. Among unappealing scenes are these possibilities:

A. Blowing the interview and feeling like a total loser for days after stumbling and mumbling your way through the ordeal. B. Feeling glued to a hot seat as they beat the answers out of you and realizing that you're going to be sick if you don't leave immediately. C. Slip-sliding as you come through the door, physically falling on your good intentions (hey, this is a PG-rated guidebook), and losing all hope of leaving behind a professional impression.

Situations A and B are common. Even C isn't unheard of. Perhaps you saw the video of Miss USA taking a tumble and bottoming-out as she made her grand entrance in a recent Miss Universe competition. It happens to the loveliest of us.

Still worried? Exhale. You've come to the right book. Take the suggestions to heart that I offer within these pages and horror situations A and B won't happen to you. As for your odds on situation C, that's between you and your inner-ear balance.

This work is dedicated to making sure that nothing you can control goes wrong. I offer proven tips on how to take the duck tape off your mouth, dry off your sweaty palms, and step out into interview spotlights with a quality of confidence you never thought could be yours. Dim the lights and raise the curtain on your quest for a new gig.

Interviewing Is Theater

Job interviewing is major furniture in the employment drama. Because it's the do-or-die step in the difficult process of getting hired, leading career coaches spend the majority of client-coaching time on interviewing drills.

Once you're inside an office and engaged in an interview, your entire future may rest on how successful you are in presenting yourself to a stranger across a desk in 15, 30, or 60 minutes.

These self-presentations have been described as everything from school final exams to mating rituals, but here's the real secret:

SHOW STOPPER

Job interviews are show biz. Like reality shows on TV, interviews are based on reality but in fact are staged. And, as in reality shows, only one survivor beats out the competition to win the prize.

APPLAUSE

The most successful interviews require solid preparation to learn your lines. At each meeting, your goal is to deliver a flawless performance that rolls off your tongue and gets the employer applauding - and remembering - you.

And because interviewing is show biz, you're allowed to have some fun learning your stagecraft.

Why "Be Yourself" Can Be Poor Advice

A scene in the movie Children of a Lesser God reveals a speech teacher (William Hurt) and a deaf janitor (Marlee Matlin) duking it out in a jolting battle of wits.

In a climactic verbal battle, the janitor signs to the speech teacher, "Let me be me," to which the speech teacher replies, "Well, who the hell are you?" There is no answer.

The troubled janitor isn't the only one who has trouble with that question. The bromide - "Be yourself" - is very difficult to articulate with consistency. Be yourself? Which self? Who is the real you? Our roles change at various times.

Your role: Job seeker

Jerry is a father, an engineer, a marathon runner, a public speaker, a law student at night, and a writer of professional papers. Will the real Jerry please stand up?

Jennifer is a loving daughter, the best salesperson in her company, a pilot, a tennis player, and a football fan. Will the real Jennifer please stand up?

Jerry or Jennifer could duck the which-self question by asserting unchangeable inborn traits: I am the same as my feelings. If I suppress or alter my urges I am being untrue to myself. I am not being authentic.

Wrong! Shuck the superficial thinking. If you enjoy improving yourself, isn't that a form of "being yourself"? Remember too that each of us has all kinds of urges, some of which are lofty and admirable while others are base and unattractive.

Don't make the mistake of pretending you're stuck with one identity - that's not who you are.

Who you are at this particular time is a person playing the role of job seeker. The stranger across an interviewing desk is playing the role of interviewer.

Playing the role most appropriate to you at a given time, and playing it effectively enough to get you the job you deserve, isn't dishonest. To do less courts unemployment - or underemployment.

SHOW STOPPER

When you give a ShowStopping interview performance, you aren't being phony. You're simply standing back from the situation and looking at it with dispassionate eyes, seeing which type of information and behavior is likely to result in a job offer and which is likely to leave you out in the cold. You can't do so if you are too busy staying true to your most easily assumed self-identity.

Outtake: Forget about being "natural"

What about being natural? Isn't natural better than artificial? Not always. Is combed hair natural? Shaved legs? Trimmed beard? Polished shoes? How about covering a cough in public? Or not scratching where you itch?

Being natural in a job interview is fine as long as you don't use your desire to be natural as an excuse to display or blurt out negative characteristics.

REMEMBER

Never treat a job interview as a confessional in which you're charged with disclosing imperfections and indiscretions that don't relate to your future job performance.

Nor should you treat a job interview as social dialogue in which you share cultural, sociological, political, sexual, or other viewpoints. Don't download your personal beliefs on interviewers in the name of "being yourself" or "being natural" - or, for that matter, "being honest."

Society cannot survive totally natural behavior. Neither can your unrefined behavior survive at job interviews. To really know someone in a brief encounter of 15, 30, or 60 minutes is simply impossible - even when you repeat that encounter multiple times. How can you compress a lifetime into 15 to 60 minutes? You can't, unless you present your biography with the same 30-seconds-per-story speed that television news uses to cover the state of the world.

Instead of real life, each participant in an interview sees what the other participant(s) wants seen. If you doubt that, think back: How long did you need to really get to know your roommate, spouse, or significant other?

If you insist on being natural, an employer may pass you over because of your unkempt beard, unshined shoes, or because you don't feel like smiling that day.

The price for ignoring self-improvement is too high. All the things you've done to date - your identification of your competencies and skills, your job-lead management, your resume, your cover letter - are pointless if you fail to deliver a job interview that delivers a job offer.

New Faces, New Factors in Interviewing

Are you having trouble staking out your future because you can't close the sale during job interviews? This mangled proverb states the right idea:

If at first you don't succeed ... get new batteries.

Recharge yourself with knowledge of the new trends and changing developments that impact your job interviews. For the one-minute reader, here are highlights of contemporary happenings.

Expect new kinds of interviewers

If the last time you trod the boards of job interviewing you went one to one with a single interviewer, usually a white man or woman, get ready for a different set of questioners, like these

  •   A veteran team of six managers - individually or collectively

  •   A hiring manager (especially in technical and retail fields) who is two decades younger than you

  •   Someone of another color or heritage

    Turn to Chapter 5 for a broader picture of group interviews, and to Chapter 17 for a good tip on interviews with younger bosses.

    Watch for new calls for a fast start

    Because you can't count on being on the job more than a few years - or, in contract assignments, a few months - the hiring spotlight lasers in on competencies and skills you can use from Day One. The question is: What can you do for our company immediately?

    SHOW STOPPER

    You can come across as ready to blast off if you do enough research on the company's goals (increase revenues, reduce costs, acquire new market share, land larger accounts, create a technical breakthrough), think about how you can help the company reach those goals, and are ready to speak the insider jargon of the industry.

    If the job you're applying for isn't at the professional or managerial level, research the nature of the company's business, assume that it wants to make or save money, and stock up on a few good words used in the industry.

    Scope out more ways to show your launch speed in Chapter 2.

    Find out about the new way to meet

    Although the video interview has been tried since the 1970s without becoming a mainstream hiring technique, it may work this time around because the tools to do it are better than ever. Webcams attached to computers make it easy and cheap for an employer and job seeker to see and talk to each other no matter where each is hanging out - around a block or around a globe.

    A surge of video interviews is expected to supplant the familiar phone screening interviews (discussed later in this chapter and also in Chapter 5). Other "vids" will be used as substitutes for traditional fly-in meetings to avoid the expense of physical travel.

    Get your technology lift in Chapter 3.

    Focus on fitting in

    Disappointed job seekers who ask employers why they didn't get hired are often told they aren't the best "fit" for the job. Fit? What exactly does "fit" mean in employment? That question seems to be on more lips than ever as some seemingly well-qualified people don't receive job offers while others who are less qualified are welcomed aboard.

    In the workplace, "fit" essentially refers to how an individual fits into a company's culture. Company culture is expressed in the values and behaviors of the group, which forms a kind of "tribe" or, to use an analogy from high school, an "in crowd."

    The culture typically flows from company or department chieftains: If the boss wears long sleeves, you wear long sleeves; if the boss shows a sense of humor, you show a sense of humor; if the boss works until 6 o'clock, you work until 6 o'clock.

    An expert consultant on the inner workings of workplace fit, Mark A. Williams, further explains the concept:

    "Fit is the elusive match between your profile and that specific combination of unspoken and informal social, behavioral, and cultural criteria unique to every organization. By answering questions such as who do I feel comfortable with? and who seems most natural in the role? or who's most likely to blend into our culture? your next employer will determine who gets the job."

    When you're given the not-the-best-fit-for-the-job rejection, the reason is

  •   A convenient short and legally safe answer

  •   A cover story, or

  •   The hiring decision makers perceive that you won't fit in well with the "tribe."

    When the reason really is the fit issue, decision makers may think you can do the job but that you won't do it the way they want and, furthermore, they just don't feel at ease with you.

    Rather than lose sleep over a fit-based turn-down, move on. Do better pre-interview research. At least you won't waste time on companies well-known for being a fortress of round holes when you're a square peg.

    Bone up on fit and corporate culture in Chapter 6, and in Mark A. Williams' book, Fit In! The Unofficial Guide to Corporate Culture (Capital Books, 2007).

    Cut out the loyalty oath

    Answers to certain questions are pretty much the same year after year, but watch out for one humdinger requiring a new response: Why do you want to work here? The old "I'm looking for a home and I'll be loyal to you forever" statements don't play as well as they once did.

    Companies typically no longer expect that you will stay with them forever - nor do they want you to. They may not even want to see your face a year from now. Doing the math, managements don't want to have to deal with high health insurance and pension costs. Many employers now solicit contract employees - no muss, no fuss in getting them out the door when a project's finished, or when a decision is made to outsource the work.

    SHOW STOPPER

    Rather than pledge eternal fidelity, talk about your desire to do the work. Talk about how you are driven to funnel substantial amounts of productivity into the job quickly. Talk about wanting to use your superior technology skills. Talk about your interest in work that excites you, work that matters. Talk about work that - with its combination of work-life balance and stimulating tasks - is too tempting to pass by.

    But fidelity? Pass on that as a theme song; it won't make the charts.

    Stock up on what you should say instead of talking about loyalty in Chapters 18, 19, 20, and 21.

    Revisit the dramatic pause

    In face-to-face live interviews, allowing a few moments of silence to pass, pausing to look at the ceiling or glance out an open window - taking time to think - can make you look wise and measured in your response. Pauses can raise the ante by reflecting disappointment in a salary offer. Pauses can suggest that you're reluctant to travel 50 percent of the time but you're a team player and will consider the requirement.

    TIP

    A pause is effective body language and works great in live face-to-face interviews. But today's interviewer may call on a telephone or use online video interviewing where dead air time can make you appear dull-witted rather than contemplative.

    Moral: Exercise judgment in using the reflective pause as a communications tool. (When you just don't know the answer immediately, that's another story; stall by asking for clarification.)

    Rely on Chapter 3 for details on video body language and Chapter 8 for salary negotiation.

    Polish your storytelling skills

    Behavior-based interviewing is said to predict future performance based on past performance in similar situations. The behavioral interviewing style is not new but it seems to be more popular than ever.

    Advocates of the behavioral style claim that it is 55 percent predictive of future on-job behavior, compared to traditional interviewing at only 10 percent predictive. The reasoning is "If you acted a certain way once, you'll act that way again." Hard proof of this claim is hard to come by. But, for you as a job seeker, it doesn't matter the least bit whether the claim is true or false. The behavioral style is such a big deal with employers today that you need to know how to use the style to your advantage.

    It works like this: Interviewers ask candidates to tell them a story of a time when they reacted to such and such a situation. How did you handle an angry customer? Can you describe an example of a significant achievement in your last job? The more success stories you can drag in from your past, the more likely those interviewers using this approach will highly rate your chances of achieving equivalent success in the future.

    Read more about behavior-based interviewing in Chapter 5.

    Learn new lines for small-business jobs

    Have you grown up professionally in a large-company environment? If so, carefully consider the answers you give when applying to small companies. That could happen sooner than you think if you're forced into an involuntary change of employment. Prime-timers in countless droves are discovering that the small company sector is where the action is for them.

    (Continues...)


    Excerpted from Job Interviews For Dummiesby Joyce Lain Kennedy Copyright © 2008 by Joyce Lain Kennedy. Excerpted by permission.
    All rights reserved. No part of this excerpt may be reproduced or reprinted without permission in writing from the publisher.
    Excerpts are provided by Dial-A-Book Inc. solely for the personal use of visitors to this web site.
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