Provides a range of special tests and quizzes designed to help readers assess their own EQ, the ability to use and understand emotion, in order to determine individual strengths and weaknesses, and offers specific suggestions and concrete, practical techniques for enhancing one's EQ. Original.
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Mark Davis is a professor of psychology at Eckerd College in St. Petersburg, Florida. He has studied social behavior for more than 20 years, and his articles on such topics as loneliness, social support, helping behavior, empathy, and interpersonal conflict have been widely published. He is the author of Empathy: A Sociological Approach and has been deeply involved in the development of two widely used psychological instruments: the Interpersonal Reactivity Index and the Conflict Dynamics Profile(tm).
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