Lasting Change: The Shared Values Process That Makes Companies Great - Hardcover

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Business has had Total Quality Management (TQM), empowering the employee, customer-oriented principles, peer management, and, now, value-driven management. Lebow, founder and chair of the Lebow Company, and Simon (coauthor with Gil Amelio of Profit from Experience, Van Nostrand Reinhold, 1995) suggest that after two years of value-driven peer management, a business will experience continued improvement and change. The "eight people values" they cite are truth, trust, mentoring, openness, risk taking, giving credit, honesty, and caring. Nevertheless, each manager has to base each decision on ethical conduct, or these values simply remain slogans. Businesses constantly want something new to shake up the system, note the authors, and keep managers open to change in the business environment. Lebow does state he has been teaching this method effectively for ten years. His book neatly summarizes management principles in recent years and is recommended for that reason.?Peggy D. Odom, Texas Lib. Assn., Waco
Copyright 1997 Reed Business Information, Inc.