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Michael Boella's book on HR management has become the established textbook on the subject - as this ninth edition proves. No industry relies more on the people it employs, on their attitude and on their skills. This book covers the wide range of HR challenges facing today's manager, how to deal with them and overcome them. It will rightly take pride of place on any manager's bookshelf.
MIles Quest FIH, consultant
'This new edition is a comprehensive yet easy to read text with a full range of relevant and updated data. Hospitality management students at both undergraduate as well as postgraduate level will find many helpful examples in this well structured and student-friendly text.'
Dr Florian Hummel,Dean & Course Leader MA Hospitality Management ANGELL Business School, Freiburg, Germany
Now in its ninth edition, Human Resource Management in the Hospitality Industry: A Guide to Best Practice, is fully updated with new legal information, data, statistics and examples. Taking a 'process' approach, it provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise’s workforce within the current business and social environment.
Since the eighth edition of this book there have been many important developments in this field and this ninth edition has been completely revised and updated in the following ways:
Written in a user friendly style and with strong support from the Institute of Hospitality, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.
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Buchbeschreibung Paperback. Zustand: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Artikel-Nr. GOR009681180
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Buchbeschreibung Paperback. Zustand: Good. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine. Artikel-Nr. GOR009064388
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Buchbeschreibung Zustand: Good. Most items will be dispatched the same or the next working day. Artikel-Nr. wbs6060438148
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Buchbeschreibung Zustand: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present. Artikel-Nr. M00415632544-G
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Buchbeschreibung Zustand: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages. Artikel-Nr. M00415632544-V
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Buchbeschreibung Zustand: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,800grams, ISBN:9780415632546. Artikel-Nr. 9257082
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Buchbeschreibung Softcover. Zustand: Bon. Légères traces d'usure sur la couverture. Salissures sur la tranche. Edition 2013. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Slight signs of wear on the cover. Stains on the edge. Edition 2013. Ammareal gives back up to 15% of this item's net price to charity organizations. Artikel-Nr. E-722-649
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