The Ice Cream Maker: An Inspiring Tale About Making Quality The Key Ingredient in Everything You Do - Hardcover

Críticas

TAKING QUALITY TO THE NEXT LEVEL

"Great book! The Ice Cream Maker should be mandatory reading for anyone entering the workforce."

-Steve Walukas, Vice President, Corporate Quality, DaimlerChrysler Corporation

"This business gem is short in length, but boundless in the depth of its insight and wisdom. If there is only one book and one author I could recommend in the world of quality, it would be The Ice Cream Maker and Subir Chowdhury."

-Marshall Goldsmith, founding partner of Marshall Goldsmith Partners, and author of The Leader of the Future

"Fabulous! The Ice Cream Maker offers a great illustration of the amazing results that can be achieved by engaging your entire workforce in the efforts to improve quality."

- Lee A. Mundy, Executive Director, Strategic Quality Initiative, General Motors Corporation

"In 115 jargon-free pages, [Chowdhury] boils down most of the wisdom of
modern management theory and practice that is equally relevant to chief
executive and front-line clerk."

---- THE WASHINGTON POST (10-9-2005)

"The Ice Cream Maker becoming a kind of Detroit Bible, at once raising
our expectations and our self-confidence. That's bold self-promotion --
chutzpah -- a quality that our battered region could use right now."

---THE DETROIT NEWS (11/13/2005)

"Subir Chowdhury's mission is to make quality part of America's
corporate DNA. The Ice Cream Maker is a great step on the path to this
end."

--- KEN BLANCHARD, coauthor of The One Minute Manager

Reseña del editor

The author of The Power of Six Sigma explains why quality--as well as innovation--must become a key part of American business practice in order to achieve success in the global marketplace, using a fable about a regional ice cream company that discovers the importance of a high standard for excellence in every aspect of corporate culture. 40,000 first printing.