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Public Service Operations Management: A research handbook - Softcover

 
9780367870560: Public Service Operations Management: A research handbook
Softcover
ISBN 10: 0367870568 ISBN 13: 9780367870560
Verlag: Routledge, 2019

Inhaltsangabe

Drawing on a range of theory and frameworks, this book develops the research agenda, and knowledge and understanding in public service operations management, addressing the most pressing dilemmas faced by leaders, executives and operations managers in the public services environment. Of interest to those in public management, service operations

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Über die Autorin bzw. den Autor

Zoe J. Radnor is Professor of Service Operations Management at Loughborough University, UK

Nicola Bateman is a Senior Lecturer in Operations Management at Loughborough University, UK

Ann Esain is a Lecturer in Logistics and Operations Management at Cardiff University, UK

Maneesh Kumar is a Senior Lecturer of Service Operations at Cardiff University, UK

Sharon J. Williams is an Improvement Science Fellow with the Health Foundation and an Associate Professor at Swansea University, UK

David M. Upton is American Standard Companies Professor of Operations Management at the Saïd Business School, University of Oxford, UK

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Verlag
Routledge
Erscheinungsdatum
2019
Sprache
Englisch
ISBN 10 
0367870568
ISBN 13 
9780367870560
Einband
Taschenbuch
Anzahl der Seiten
480
Herausgeber
Radnor Zoe, Bateman Nicola, Esain Ann, Kumar Maneesh, Williams Sharon, Upton David
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