Transforming Relationship Marketing: Strategies and Business Models in the Digital Age (Routledge Advances in Management and Business Studies) - Softcover

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9780367548186: Transforming Relationship Marketing: Strategies and Business Models in the Digital Age (Routledge Advances in Management and Business Studies)

Inhaltsangabe

Relationship marketing builds and maintains long term relationships with customers through value creation and delivery. This book examines the key principles of relationship marketing and online relationship marketing.

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Über die Autorin bzw. den Autor

Park Thaichon is the Cluster Leader of the Relationship Marketing for Impact Research Cluster and the Program Director of the Master of Marketing at Griffith University, Australia. Park's main research interests include relationship marketing, big data, privacy, dark marketing and consumer behaviour.

Vanessa Ratten is Associate Professor at the La Trobe University, Australia. She is the Programme Coordinator of the Entrepreneurship and Innovation degrees at La Trobe Business School. Vanessa's main research interests are technology innovation, sport entrepreneurship and digital innovation.

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9780367548179: Transforming Relationship Marketing: Strategies and Business Models in the Digital Age (Routledge Advances in Management and Business Studies)

Vorgestellte Ausgabe

ISBN 10:  0367548178 ISBN 13:  9780367548179
Verlag: Routledge, 2020
Hardcover