Emphasizing the power of up-front planning techniques to prevent projects from imploding, this book explains the tools and concepts of Design for Six Sigma (DFSS) in an easy to understand style. By adding a layer of statistical methods and tools to the front-end of a project, DFSS augments the standard Six Sigma process to ensure that a project fully meets the customers' needs so that delays caused by new requirements and rework after implementation are either eliminated or substantially reduced. Detailed case studies demonstrate project management fundamentals and common pitfalls to translate concepts into practical applications.
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Christine B. Tayntor has been an IT manager and frequent contributor to technical publications for more than thirty years. She worked in the insurance, banking, manufacturing, and consulting industries, most recently as the director of global applications sourcing for Honeywell International in Morristown, New Jersey, where she became a Six Sigma Black Belt and received her DFSS certification. She is currently a full-time writer and lecturer.
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