ghSMART, the bestselling team behind Who: The A Method for Hiring, returns with a breakthrough formula for how the best leaders and teams deliver results.
“ghSMART is the world’s top firm for helping leaders hire talented teams and run them at full power. Nothing is more important.”—Marshall Goldsmith, bestselling author of Mojo and What Got You Here Won’t Get You There
“The most useful book about leadership.” That is what we hope you and your team will say after finishing Power Score.
Is your team running at full power?
Only 10 percent of leaders run their teams at full power.
The formula you are about to learn is based on the most extensive research of its kind, spanning more than 15,000 careers with over 9 million data points. The idea has been battle-tested for more than two decades by leaders in every major industry. It works.
Successful leadership starts with three key questions:
1. Priorities—Do we have the right priorities? (Only 24 percent of leaders do.)
2. Who—Do we have the right people on the team? (Only 14 percent of leaders do.)
3. Relationships—Do we have the right relationships that deliver results? (Only 47 percent of leaders do.)
Learn how to calculate your team’s Power Score, and how to improve each of the three key areas of leadership. Learn what to do, and what not do, from compelling statistics and inspiring stories of those leaders who have succeeded and those who have failed.
You may be surprised how easy it is to read this little book. And you may be even more surprised by how fast this approach will boost your team’s results.
When you dial up your team’s Power Score, you will make a greater impact as a leader, help your team earn more money for your cause (whatever your cause may be), and enjoy greater career success.
Praise for Power Score
“Shaking distrust out of an organization is hard. But the payoff is immense. Bravo to Smart, Street and Foster for sharing their ideas about how to make that happen.”—Forbes
“[Power Score] offers insights on improving in each dimension and inspiration. It’s written briskly, in a question-and-answer format that keeps ideas clear and concise. The book’s a winner and maybe you will be too if you try its approach.”—The Globe and Mail
“The power score is the secret sauce that gives the group the information needed to fix problems. The authors provide plenty of guidance presented in an accessible Q&A format.”—Success
“I wouldn’t be surprised if Power Score became the new go-to guide for leadership. Effective teams are key in everything from healthcare to business to government to nonprofits, and this book will help organizations change the conversation about getting results.”—Atul Gawande, New York Times bestselling author of Being Mortal and The Checklist Manifesto
“Smart, Street, and Foster have turned more than twenty years of research on leadership into a practical, systematic approach for getting results.”—Frederick W. Smith, chairman and chief executive officer of FedEx Corporation
“My entire team applied the principles of Power Score and has enjoyed explosive growth as a result. Even better, I am having more fun as a leader than ever before.”—Jeff Booth, chief executive officer and founder of BuildDirect
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Geoff Smart is chairman and founder of ghSMART, an advisory firm that exists to help leaders amplify their positive impact on the world. He is author of the New York Times bestseller Leadocracy and co-author of the Times bestseller Who.
Randy Street is managing partner of ghSMART and is co-author of Who. He is a leadership advisor to boards and CEOs, and an internationally acclaimed public speaker.
Alan Foster is a consultant at ghSMART, where he works as a leadership advisor and public speaker.
Full Power
“The most useful book about leadership.” That is what we hope you and your team will say after finishing Power Score.
Other books promise this.
That’s true, but three things make this one unique.
First, it’s based on the largest body of research of its kind. Over the past 20 years, we have conducted in-depth interviews (four hours in length) of more than 15,000 leaders, producing more than 9 million data points.
That’s a lot of data!
It is. If you think listening to the advice of one leader is helpful, imagine having fifteen thousand leaders giving you their best advice!
The Wall Street Journal has called our database “coveted.” Research teams from top universities have helped us analyze the data. And the leadership advisors at ghSMART have reflected upon our clients’ biggest challenges, and how they have led to success or failure.
We have distilled this research and advice into a simple score that you can calculate with your team. It highlights exactly what you need to do to achieve your goals. We truly believe you will come to see this as the secret formula for success.
What’s the second reason this book is useful and different?
We designed this book in “Q&A” format to make it easy and fun to read. You talk in bold.
I talk in bold?
That’s right, you talk in bold, and we respond. This book is a conversation. We’ll tell you what we know and what you need to know, and we’ll share some amazing stories—-people who turned their companies, their teams, and even their lives around by using the Power Score.
That’s a big claim.
It is, but we know that we can back it up.
These ideas have been battle tested for nearly two decades in thousands of big companies, entrepreneurial ventures, and even social service agencies. They work. We have even put them into practice ourselves. We’ll tell you about times when we have failed and learned so you can avoid our mistakes with your own team.
So what is this book about?
That brings us to the third reason this book is so useful.
We provide a simple formula called the Power Score that enables you and your team to identify ways to improve your results.
When your team achieves better results, you will have a more positive impact on the world. You will make a bigger difference for your cause, whatever that might be. And you will enjoy more career success.
My team and I want those things. So what is this “Power Score?”
It’s our “grand unified theory of leadership” boiled down to one number, your Power Score.
When you make changes that drive your Power Score up, your results will improve. If you let your Power Score go down, your results will suffer.
How do we calculate our Power Score?
Pull your team together for a Power Conversation—we provide a how-to template at the end of the book to use as a reference. Begin the conversation by asking them, “Are we running at full power?”
Listen to what they say. Their observations will be vague at first, but pay close attention to their comments because they will be your first indication of what you can do differently.
Then ask them to think about three things: P, W, and R.
•
P stands for priorities—-Do we have the right priorities?
•
W stands for who—-Do we have the right who?
•
R stands for relationships—-Do we have the right relationships?
Ask each team member to rate all three variables on a 1--to--10 scale, with 10 being the top score. Then have them multiply the three numbers together—-calculators are allowed!—-and hold up their answers.
P × W × R = Power Score
PWR spells “power.” I get it.
Bingo. We made the formula PWR spell “power” to make it easy to remember.
Holding up the scores sounds like a nerve--racking moment! What is a good score?
A perfect score, of course, is 1,000: 10 × 10 × 10 = 1,000. But that is nearly impossible. More realistically, a score of 729 or higher means your team is running at full power.
Why only 729?
Because perfection is not a useful goal. You should never feel bad for not achieving perfection, because nobody can do it. We doubt that even Warren Buffett scores a perfect 1,000.
But if your P is a 9, your W is a 9, and your R is a 9, you are doing extremely well.
9 × 9 × 9 = 729
If your team achieves a PWR Score of 729 or higher, we say you are running your team at full power. Congratulations! Great job! Pat yourselves on the back, and keep doing what you are doing. Only about one in ten teams runs at full power at any given time.
If your PWR Score is between 500 and 700, you are still doing pretty well. 8 × 8 × 8 = 512. You are not too far off the mark, and chances are you will find that just a few tweaks will get you to full power. About 30 percent of teams run at this level.
Everybody else falls below 500 and runs well short of full power. If that happens to you, then you have to figure out what or who is dragging your score down and take action to get back to 729 or above.
What do I do with my Power Score once I calculate it?
Once all the people on your team have shared their overall numbers, discuss why they rated each element—P, W, and R—the way they did. This is a critical part of the Power Conversation.
Listen to their ideas to improve the score on each dimension. When you do those things, your
Power Score will improve and so will your results.
Who are you three authors? And why should I trust you?
Hi, nice to meet you. We are Geoff, Randy, and Alan. We are business leaders, bestselling authors, and social entrepreneurs.
We are not academics. We are not retired CEOs, and this is not a memoir. We are not self--proclaimed gurus or TV evangelists.
We are three guys who love the topic of helping leaders amplify their positive impact on the world. That is why we write books. We are humbled that so many people have read our previous two books, Who and Leadocracy, making them bestsellers and helping them win awards.
We work at ghSMART, a leadership consultancy.
We have the privilege to serve as the trusted advisors to leaders who own or run large institutions. For two decades, these leaders have called ghSMART to help them hire and develop talented teams that achieve results.
But don’t just take our word for it. Here are some other people who have said our approach to leadership has merit:
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Harvard Business School wrote two business school cases titled “ghSMART & Co: Pioneering in Professional Services”
•
Atul Gawande praised our disciplined approach to leadership in The Checklist Manifesto
•
Tom Peters in The Little Big Things called our approach to hiring leaders “A BIG damned deal”
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George Anders in The Rare Find concluded that, of all approaches to evaluating and selecting leaders, the princples practiced by ghSMART appear to be the most effective
•
Maureen Broderick gave us props for being a top firm in The Art of Managing Professional...
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