Total Quality Management In The Public Sector - Softcover

Morgan, Colin

 
9780335191024: Total Quality Management In The Public Sector

Inhaltsangabe

For public-sector managers, explains how to apply the concepts and tools of total quality management to providing government, health, and education. Outlines the fundamentals and demonstrates how they can be customized for the public sector and non-profit organizations by citing case studies from North America and Europe. Distributed by Taylor & Francis. Annotation copyright Book News, Inc. Portland, Or.

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9780335191031: Total Quality Management in the Public Sector

Vorgestellte Ausgabe

ISBN 10:  0335191037 ISBN 13:  9780335191031
Verlag: Open University Press, 1994
Hardcover