Communication skills are arguably becoming the most important management tools. In this book John Adair helps you improve your natural capacities and looks at presentations, appraisals, interviews, meetings and other aspects of management.
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John Adair is an international leadership consultant to a wide variety of organizations in business, government, the voluntary sector, education and health, and has been named as one of the forty people worldwide who have contributed most to the development of management thought and practice. He has written over forty books on leadership, management and history, which have been translated into many languages.
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