Prime yourself for a successful career in the modern dental office with The Administrative Dental Assistant, 4th Edition. As it walks through the functions of today’s dental business office, you’ll learn how to master critical thinking, effective communication, and common tasks such as scheduling, patient records, and insurance processing along the way. This new edition also boasts a variety of new features, including: expanded information on the electronic health record (EHR) and the paperless dental office; professional tips and insights; the most recent HIPAA and OSHA guidelines; important soft skills, including Career-Ready Practice exercises; and all the latest technology, equipment, and procedures in use today. Paired with its companion workbook and online learning tools, The Administrative Dental Assistant is the sure fire way to keep you on top of this ever-changing profession.
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Linda Gaylor holds a Bachelor of Science degree in Public Administration with a minor in Organizational Management, and a Master of Education degree in Educational Management. Linda worked in private practice as an administrative assistant, office manager, and RDA for more than 20 years, and also taught for 15 years to prepare students for careers in all areas of dental assisting. Linda is retired, but has continued to expand her dental assisting skills by staying up-to-date with current trends and practices and has formed a consulting group to provide assistance in curriculum development and dental practice management.
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