In today's world, it's rare for someone not to be impacted by a technical crisis in some way. Learn how to successfully emerge from complex crisis conditions in this practical, comprehensive guide.
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Marina Nitze served as Chief Technology Officer of the US Dept. of Veterans Affairs and Senior Advisor on technology at the White House. She previously co-authored Hack Your Bureaucracy.
Matthew Weaver was a founding member of the "SRE" discipline which now dominates technical operations worldwide, while responsible for the availability of Google's search product in 2005-2009. He later held the title "Rogue Leader" while establishing the Defense Digital Service at the US Dept. of Defense. He is a partner in the crisis engineering firm Layer Aleph.
Mikey Dickerson, also a founding SRE at Google, led the HealthCare.gov rescue, for which he was featured on the cover of TIME magazine. Afterwards, President Obama appointed him Deputy Chief Information Officer of the United States, where he created the United States Digital Service.
Marina, Weaver, and Mikey are partners in the crisis engineering firm Layer Aleph.
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Taschenbuch. Zustand: Neu. Neuware - Learn how to successfully emerge from complex crisis conditionswith this practical, comprehensive guide. 'A book I wish I'd had in difficult times." General Stanley McChrystal, US Army (Ret) & Co-Founder and CEO, McChrystal Group When the system breaks, what do you do You're in the middle of a meltdown. The platform is down, the phones are ringing, the headlines are brutal, and your team is looking to you for answers. The usual playbookscareful planning, expert consultation, bold strategyaren't working. What if we told you that instead of the end of the world, this is your moment to create lasting, transformative change Crisis Engineering is your field guide to leading through the chaosand coming out stronger than before. Drawing on decades of experience inside some of the most complex systems in industry and government, Marina Nitze, Matthew Weaver, and Mikey Dickerson, of the crisis engineering firm Layer Aleph, reveal their powerful, hands-on framework for navigatinghigh-stakes crises. From the rescue of HealthCare.gov to wildfire response and pandemic logistics, this book offers real-world stories, practical tools, and hard-won insights into how complex systems failand how to help them recover. You'll learn: - How to identify the 5 signals of a crisisand use them to your advantage - Why traditional leadership instincts fail under pressureand what to do instead - How to stand up your own crisis engineering effort when it matters most Whether you're in tech, government, healthcare, or any other critical system, Crisis Engineering gives you the mindset, tools, and vocabulary to lead with clarity and create lasting change. Artikel-Nr. 9780306836862
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