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Behind the Screen: Content Moderation in the Shadows of Social Media - Softcover

Roberts, Sarah T.

 
9780300261479: Behind the Screen: Content Moderation in the Shadows of Social Media
Softcover
ISBN 10: 0300261470 ISBN 13: 9780300261479
Verlag: Yale University Press, 2021

Inhaltsangabe

An eye-opening look at the invisible workers who protect us from seeing humanity’s worst on today’s commercial internet
 
Social media on the internet can be a nightmarish place. A primary shield against hateful language, violent videos, and online cruelty uploaded by users is not an algorithm. It is people. Mostly invisible by design, more than 100,000 commercial content moderators evaluate posts on mainstream social media platforms: enforcing internal policies, training artificial intelligence systems, and actively screening and removing offensive material—sometimes thousands of items per day.
 
Sarah T. Roberts, an award-winning social media scholar, offers the first extensive ethnographic study of the commercial content moderation industry. Based on interviews with workers from Silicon Valley to the Philippines, at boutique firms and at major social media companies, she contextualizes this hidden industry and examines the emotional toll it takes on its workers. This revealing investigation of the people “behind the screen” offers insights into not only the reality of our commercial internet but the future of globalized labor in the digital age.

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Über die Autorin bzw. den Autor

Sarah T. Roberts is assistant professor of information studies in the Graduate School of Education and Information Studies at the University of California, Los Angeles. She is a 2018 Carnegie Fellow and a 2018 winner of the EFF Pioneer Award.

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Verlag
Yale University Press
Erscheinungsdatum
2021
Sprache
Englisch
ISBN 10 
0300261470
ISBN 13 
9780300261479
Einband
Taschenbuch
Anzahl der Seiten
266
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
preigu
mail@preigu.de

Lengericher Landstr. 19
Osnabrück
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Deutschland

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9780300235883: Behind the Screen: Content Moderation in the Shadows of Social Media

Vorgestellte Ausgabe

ISBN 10:  0300235887 ISBN 13:  9780300235883
Verlag: Yale University Press, 2019
Hardcover