Leader's Guide to Influence, The - Softcover

Brent, Mike; Dent, Fiona

 
9780273729860: Leader's Guide to Influence, The
Softcover
ISBN 10: 0273729861 ISBN 13: 9780273729860
Verlag: Pearson, 2010

Inhaltsangabe

Shortlisted for the CMI Management Book of the Year 2011, Practical Manager Category

The Leader’s Guide to Influence will show you how to step up your people skills and improve working relationships so you can get the business results you want.

Combing the hugely popular areas of influence and leadership, this book will show you how to step up your interpersonal effectiveness by learning how to work more successfully with those around you, be they people you manage, colleagues, client or business partners.

Through a combination of practical exercises, case studies and no-nonsense advice, this book shows you how to:

Increase your confidence and impact.

Communicate more effectively.

Learn different tools, techniques and approaches when working with different types of people.

Listen and question effectively.

Develop rapport and empathy.

Give better feedback.

Deal with difficult situations and cope with conflict.

Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.

Über die Autorin bzw. den Autor

Mike Brent is a Client and Programme Director at Ashridge. He specialises in leadership, team-building, influencing, coaching, cross cultural management, leading change and personal development. He has worked as a management trainer and consultant with many international companies such as GE, HP, Ericsson, France Telecom, ICI, Volvo and Bang & Olufsen and has a particular interest in working with management teams. Mike has extensive international experience, having run seminars world-wide including Japan, China, Uzbekistan, Thailand, Malaysia, Indonesia, USA, Canada and South America.

Mike has published a number of articles on influencing, coaching and leadership, and a book, Influencing - Skills and Techniques for Business Success (with Fiona Dent).

Fiona Dent is a Director of Executive Education at Ashridge. She manages programmes, client relationships and delivers management development solutions in the Leading People area. Fiona is also involved with her colleagues in setting the strategic direction of the organisation with a particular focus on human resources.

She has worked with a range of organisations and clients and teaches and consults across a broad spectrum of leadership, personal, interpersonal and relationship skills. Fiona has written five books including Influencing: Skills and Techniques for Business Success (Palgrave, 2006).

„Über diesen Titel“ kann sich auf eine andere Ausgabe dieses Titels beziehen.

Verlag
Pearson
Erscheinungsdatum
2010
Sprache
Englisch
ISBN 10 
0273729861
ISBN 13 
9780273729860
Einband
Taschenbuch
Auflage
1
Anzahl der Seiten
248
Kontakt zum Hersteller
salesde@pearson.com
salesde@pearson.com

Lilienthalstraße 2
Hallbergmoos
85399
Deutschland