Nominated for the Business Book Awards 'Embracing Change' category
Financial Times Book of the Month
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If you can't trust those in charge, who can you trust?
From government to business, banks to media, trust in institutions is at an all-time low. But this isn't the age of distrust -- far from it.
In this revolutionary book, world-renowned trust expert Rachel Botsman reveals that we are at the tipping point of one of the biggest social transformations in human history - with fundamental consequences for everyone. A new world order is emerging: we might have lost faith in institutions and leaders, but millions of people travel in cars with total strangers, exchange digital currencies, or find themselves trusting a bot. This is the age of "distributed trust", a paradigm shift driven by innovative technologies that are rewriting the rules of an all-too-human relationship.
If we are to benefit from this radical shift, we must understand the mechanics of how trust is built, managed, lost and repaired in the digital age. In the first book to explain this new world, Botsman provides a detailed map of this uncharted landscape - and explores what's next for humanity.
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Rachel Botsman is a leading expert and author on trust in the modern world. As the first Trust Fellow at Oxford University's Saïd Business School, she aims to challenge and change the way people think about trust and related topics such as power, influence, truth and beliefs. She has been recognised as one of the world's 30 most influential management thinkers by Thinkers50, one of the Top 10 most influential voices in the UK on LinkedIn and honoured as a Young Global Leader by the World Economic Forum. Her work has been widely published in The Guardian, Financial Times, The New York Times, The Wall Street Journal, Harvard Business Review, Wired and she is the host of the thought-provoking podcast 'Rachel Botsman's Trust Issues.'
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