Within the financial services industry today, most decisions on how to deal with consumers are made automatically by computerized decision making systems. At the heart of these systems lie mathematically derived forecasting models. These use information about people and their past behavior, to predict how people are likely to behave in the future. For example, who is likely to repay a loan, who will respond to a mail shot and the likelihood that someone will claim on their household insurance policy. Decisions about how to treat people are then made on the basis of the predictions calculated by the system. This book provides a stepbystep guide to how the forecasting models used by the worlds leading financial institutions are developed and deployed. It covers all stages involved in the construction of such a model, including project management, data collection, sampling, data preprocessing, model construction, validation, implementation and postimplementation monitoring of the model's performance.
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AHMED ABDEL LATIF Intellectual Property and Technology Programme Manager at the International Centre for Trade and Sustainable Development (ICTSD), Switzerland CHRISTOPHE BELLMANN Programmes Director, International Centre for Trade and Sustainable Development (ICTSD), Switzerland GUY BONVIN Deputy Head of Infrastructure Financing, Economic Cooperation and Development at the State Secretariat for Economic Affairs (SECO), Bern, Switzerland SIJBREN DE JONG Research Fellow at Leuven Centre for Global Governance Studies of the Katholieke Universiteit Leuven, Belgium JÉRÔME ELIE Researcher and Coordinator of Activities of the Programme for the Study of Global Migration at the Graduate Institute of International and Development Studies, Geneva, Switzerland JACQUES GRINEVALD Professor of Global Ecology, Philosopher and Historian of Scientific and Technological Development at the Graduate Institute of International and Development Studies, Geneva, Switzerland BRUNO GURTNER Economist, Journalist and President of the Global Board of Directors, Tax Justice Network (TJN), Switzerland JONATHAN HEPBURN Agriculture Programme Manager of the International Centre for Trade and Sustainable Development (ICTSD), Switzerland GRISHMA JAIN Researcher at the Resource Optimization Initiative (ROI), Bangalore, India MARYLÈNE LIEBER Sociologist, Researcher and Maison d'Analyse des Processus Sociaux at the University of Neuchâtel, Switzerland, and Associate Researcher at the French Centrefor Research on Contemporary China (CEFC), Taipei, Taiwan CHRISTINE LUTRINGER Researcher at the Centre for Asian Studies of the Graduate Institute of International and Development Studies, Geneva, Switzerland, and Researcher at the Centre for Area and Cultural Studies of the Ecole Polytechnique Fédérale de Lausanne (EPFL), Lausanne, Switzerland PAMELA L. MARTIN Associate Professor of Politics at the Coastal Carolina University, USA EMILY MEIERDING Assistant Professor of Political Science at the Graduate Institute of International and Development Studies, Geneva, Switzerland AXEL MICHAELOWA Senior Founding Partner of the consultancy firm Perspectives Climate Change and Senior Researcher at the Centre for Comparative and International Studies (CIS), Zurich, Switzerland KATHARINA MICHAELOWA Professor of Political Economy and Development at the University of Zurich, and Director of the Centre for Comparative and International Studies (CIS), Zurich, Switzerland TARA PARTHASARATHY Consultant at the Climate Works Foundation, New Delhi, India MEGHA SHENOY Research Director at the Resource Optimization Initiative (ROI), Bangalore, India, and Visiting Fellow at the Center for Industrial Ecology of Yale University, USA
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