Managing Conflict through Communication - Softcover

Cahn, Dudley D.; Abigail, Ruth Anna

 
9780205458806: Managing Conflict through Communication
Softcover
ISBN 10: 0205458807 ISBN 13: 9780205458806
Verlag: Pearson, 2006

Inhaltsangabe

With a strong theoretical and research base, Managing Conflict Through Communication provides the most complete coverage of the study of conflict available on the market. Each chapter builds on the previous to help the reader better understand and deal effectively with conflict. The extensive use of narratives and case studies make the material accessible and interesting. Practical applications of concepts through discussion questions and exercises throughout the book provide a basis for group discussion.

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Von der hinteren Coverseite

With a strong theoretical and research base, Managing Conflict through Communication provides the most complete coverage of the study of conflict available on the market.

Each chapter builds on the previous to help students better understand and deal effectively with conflict. The extensive use of narratives and case studies makes the material accessible and interesting. Practical applications of concepts through discussion questions and exercises throughout the text provide a basis for classroom discussion.


New to the Third Edition

  • Includes recent studies that define and cover the entire subject of interpersonal conflict, keeping current with contemporary conflict research.
  • Is organized in a functional and clear style, progressing from more practical early chapters to more theoretical chapters.
  • Contains a new afterword, The Ideal Conflict Manager, presenting students with some of the ideal skills possessed by good conflict managers.
  • Offers updated examples, and material that is more relevant to today s students, including situations involving the use of cell phones, computers, and the Internet.

Praise for Managing Conflict through Communication

This text has stood out as the most readable of any competing book. I would enthusiastically use the revised text.

Mary L. Mohan, State University of New York, Geneseo

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Verlag
Pearson
Erscheinungsdatum
2006
Sprache
Englisch
ISBN 10 
0205458807
ISBN 13 
9780205458806
Einband
Tapa blanda
Auflage
3
Anzahl der Seiten
336
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Riccardo Bacigalupo
riccardo.bacigalupo@sanoma.it

Sanoma Italia Via Arconati, 1 �
Milano
20135
Italien