Today's businesses are finding it increasingly necessary to use computer technology to handle their information needs and stay competitive, but choosing the best technology for the job at hand can be a daunting task. The Technology Gauntlet: Meeting the Challenges of Workplace Computing shows you and your company how to evaluate computer product information and, most importantly, how to strategically implement and use technology productively in the workplace; the essence of successful technology transfer.
Kilduff and Blewett break the technology transfer process down into six manageable stages and arm the reader with realistic expectations from the outset. Drawing practical guidelines and successful strategies from their own experiences introducing computer technology into service-based companies, the authors help you coordinate your efforts and resources and make sound decisions during each stage. Kilduff and Blewett follow two companies through their automation processes to illustrate how these six stages work together to produce more accurate and efficient information systems.
You will learn how to take the fear out of first-time automating by examining your own "technocentric beliefs," i.e., the opinions, skills, and fears each of us brings to new computer technologies; define the problem you want to address with technology; choose a solution that best suits the problem; identify the available organizational resources; evaluate the available product options and find what you need; implement the new technology; and measure the success of the technology transfer process.
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Margaret Kilduff is Director of Institutional Research at New Jersey Institute of Technology.
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