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Banishing Bureaucracy: Five Strategies for Reinventing Government - Hardcover

 
9780201626322: Banishing Bureaucracy: Five Strategies for Reinventing Government

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The breakthrough ideas that are reinventing governments around the world.. }If you want to help your city save more without cutting service levels, as Indianapolis did; if you need to do more with half the staff, as New Zealands state-owned enterprises did; if you want to double the effectiveness of your organization, as the U.S. tactical Air Command didread this book.In the pages of Banishing Bureaucracy, David Osborne, coauthor of the New York Times bestseller Reinventing Government, and Peter Plastrik, one of the most respected innovators to come out of state government in the past decade, provide a road map by which reinventors and political thinkers of all persuasions can actually make reinvention work.Reinvention is not just another word for reform, nor is it synonymous with downsizing, or privatization, or simply cutting waste and fraud. It is about something much deeper, something tantamount to changing the very DNA of public organizations so that they habitually innovate, continually improving their performance without having to be pushed from outside. It is about building an entrepreneurially minded public sector with a built-in drive to improvewhat some would call a self-renewing system.Obviously, this is complex work that requires careful strategy, and that is just what Banishing Bureaucracy provides. David Osborne and Peter Plastrik lay out what they call the Five Cs for successfully reinventing public organizations:The Core Strategy, to help them create clarity of purpose.The Consequences Strategy, to introduce consequences for their performance.The Customer Strategy, to make them accountable to their customers.The Control Strategy, to empower organizations and their employers to innovate.The Culture Strategy, to change the habits, hearts, and minds of public employees.Drawing on a rich base of American and international case-studies, Banishing Bureaucracy delivers the battle-tested, strategic thinking that has proved itself around the globe, in every area of governmentfrom national to local, from defense to day care. }

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Reseña del editor

David Osborne's 1992 bestseller, "Reinventing Government," was a landmark book that identified ten principles for creating a more efficient government. This essential sequel goes one step further, focusing on strategic levers for changing public systems and organizations on a permanent basis to achieve dynamic increases in effectiveness, efficiency, adaptability, and capacity to innovate. In an age of disillusionment with public service, "Banishing Bureaucracy" offers inspiring stories of organizations that really work and provides specific recipes for effective change. Here is a road map by which reinventors can actually make "reinvention" work.

Reseña del editor

The breakthrough ideas that are reinventing governments around the world.. }If you want to help your city save more without cutting service levels, as Indianapolis did; if you need to do more with half the staff, as New Zealands state-owned enterprises did; if you want to double the effectiveness of your organization, as the U.S. tactical Air Command didread this book.In the pages of Banishing Bureaucracy, David Osborne, coauthor of the New York Times bestseller Reinventing Government, and Peter Plastrik, one of the most respected innovators to come out of state government in the past decade, provide a road map by which reinventors and political thinkers of all persuasions can actually make reinvention work.Reinvention is not just another word for reform, nor is it synonymous with downsizing, or privatization, or simply cutting waste and fraud. It is about something much deeper, something tantamount to changing the very DNA of public organizations so that they habitually innovate, continually improving their performance without having to be pushed from outside. It is about building an entrepreneurially minded public sector with a built-in drive to improvewhat some would call a self-renewing system.Obviously, this is complex work that requires careful strategy, and that is just what Banishing Bureaucracy provides. David Osborne and Peter Plastrik lay out what they call the Five Cs for successfully reinventing public organizations:The Core Strategy, to help them create clarity of purpose.The Consequences Strategy, to introduce consequences for their performance.The Customer Strategy, to make them accountable to their customers.The Control Strategy, to empower organizations and their employers to innovate.The Culture Strategy, to change the habits, hearts, and minds of public employees.Drawing on a rich base of American and international case-studies, Banishing Bureaucracy delivers the battle-tested, strategic thinking that has proved itself around the globe, in every area of governmentfrom national to local, from defense to day care. }

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9780976702603: Banishing Bureaucracy: The Five Strategies for Reinventing Government

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ISBN 10:  0976702606 ISBN 13:  9780976702603
Verlag: Blitzprint Inc, 2005
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Osborne, David, Plastrik, Peter
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Zustand: very good, very good. First Printing. 25 cm, 397, appendices, notes, index The authors combine their knowledge of state government to analyze how political thinkers can make entrepreneurial government work, from town hall to the Pentagon. Artikel-Nr. 31900

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Halbleinen mit Schutzumschlag. Zustand: Gut. 397 Seiten, Guter Zustand / good condition. - Acknowledgments: It took a village to write this booka virtual village of thousands of far-flung reinventors who shared with us their knowledge and experi-ences and gave us their support. We interviewed them, e-mailed them, listened to their presentations, and read their articles, memos, and private papers. They took us on tours of their organizations, invited us in to staff meetings, even asked us to critique their efforts. What always came through was their magnificent spirit, the joy of innovators who undertake important work. We are grateful to every one of these extraordinary pioneers. Many friends and colleagues played a special role in easing this book through the birth canal all authors must traverse. They urged us to take on the task, led us to many of the reinventors and stories that taught us important lessons, and helped us develop many of our key concepts. Babak Armajani, Peter Hutchinson, Connie Nelson, and our other colleagues at the Public Strategies Group were a constant source of Inspiration, ideas, experience, and support. John Cleveland and Joann Neuroth at On Purpose Associates stood with us almost daily, offering the pointed but gentle critique that only the best of friends and partners can get away with. Both organizations provided financial support that r.elped us stay focused on our work. Our colleagues at the Alliance for Redesigning Government and the National Academy of Public Admin-. stration helped connect us to their growing network of reinventors and tesources across the nation. To these and other Veteran reinventors we tumed repeatedly for advice and Information. For this we owe particular thanks also to Jeremy Cowper, Bill Creech, Jim Flanagan, Don Forbes, Craig Holt, David Jones, John Kamensky, Tom Lewcock, Michael Marsh, Mike Masterson, Karl Mettke, Martin Raff, Bob Stone, and Peter Wilkinson. Many of these colleagues commented extensively on an outline of the book and drafts of chapters. For this fundamental guidance we owe great thanks also to Jonathan Boston, Lorraine Chang, Joel Getzendan-ner, Lou Glazer, Larry Grant, Tharon Greene, Neal Johnson, Ted Kolderie, Cheryl Lange, Butch Marita, Mike Monteith, Joe Nathan, Laurie Ohmann, Bob O'Leary, Bob O'Neill, Doug Ross, John Scully, Ted Staton, Skip Stitt, Janet Topolsky, and Steve Weiss. Many people went beyond the call of duty in other ways. Ted Gaebler continued to share with us his wealth of experience and knowledge. Ian Ball and Fran MacDonald helped plan and coordinate a weeklong trip to New Zealand. Diana Goldsworthy, Catherine Strat-ton, Michael Clarke, Doug Forbes, and Keith Femett did the same in the United Kingdom. Duncan Wyse and Barbara Roberts helped us plan our research in Oregon. Janet Topolsky, Bob O'Leary, Mike Monteith, and Meriwether Jones opened their homes to us. Larry Payne and Jim Jordan shared with us their two-day inspection tour through the Mark Twain National Forest. Rob Smith and Peter Matwijiw helped immensely in shipping us Information from the U.K. We are especially grateful to Ruth Sheets, without whose hard work and good humor we would not have met our deadlines. Ruth, Andrew List, Sally LaCross, and Julie Price typed numerous interview tran-scripts; they came to admire the reinventors they met on tape. As always, our literary agent Kristine Dahl guided us gently and skillfully through the murky financial waters of the Publishing in-dustry. And our editor, William Patrick, proved once again his genius. His light editing touch endears him to us, of course. But his unerring judgment about the essence of our bookwhat to keep in and what to leave outwas crucial; it saved us more than once from losing focus. Pat Jalbert and Beth Burleigh Füller, production editors at Addison-Wesley, shepherded us across the production finish line with enormous skill, patience, and grace. Lastly, we thank our families. They put up with it all: the trips we took away from home, the long hours we spent writing, the uncertain-ties of the whole process, and the particular strains of the final year. Their patience and love sustained us. They are the heart of our village. ISBN 9780201626322 Sprache: Englisch Gewicht in Gramm: 698. Artikel-Nr. 1163186

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