The E-Mail Companion: Communicate Effectively via the Internet and Other Global Networks - Softcover

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About Smoot Carl-Mitchell

Smoot Carl-Mitchell is a Managing Partner at Texas Internet Consulting.He received his B.A. in Psychology and his M.A. in Computer Sciencefrom the University of Texas at Austin. He has consulted on numerousprojects including network design, installation, and debugging. Healong with his partner also give seminars on networking issues relatedto the growth, development, and use of TCP/IP.

John S. Quarterman and Smoot Carl-Mitchell are partners in Texas Internet Consulting, which consults in networks and open systems with particular emphasis on TCP/IP networks and UNIX systems and standards.

John S. Quarterman is Senior Technical Partner at Texas Internet Consulting, which consults in networks and open systems with particular emphasis on TCP/IP networks, UNIX systems, and standards.He is the author of The Matrix: Computer Networks and Conferencing Systems Worldwide (Digital Press, 1990), and is a coauthor of UNIX, POSIX, and Open Systems: The Open Standards Puzzle (1993), Practical Internetworking with TCP/IP and UNIX (1993), The Internet Connection: System Connectivity and Configuration (1994), and The E-Mail Companion: Communicating Effectively via the Internet and Other Global Networks (1994), all published by Addison-Wesley. He is editor of Matrix News, a monthly newsletter about issues that cross network, geographic, and political boundaries, and of Matrix Maps Quarterly; both are published by Matrix Information and Directory Services, Inc. (MIDS) of Austin, Texas. He is a partner in Zilker Internet Park, which provides Internet access from Austin. He and his wife, Gretchen Quarterman, split their time among his home in Austin, hers in Buffalo, New York, and various other locations.

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Frustrated by telephone tag and voice mail? Tired of illegible faxes? Join the tens of millions of people who have discovered that electronic mail offers a much more convenient way to communicate conveniently and effectively.

In The E-Mail Companion, e-mail experts John S. Quarterman and Smoot Carl-Mitchell show you how to use electronic mail to communicate with people throughout the world without leaving your chair, picking up the telephone, or stamping a letter. In clear and concise language they explain how to:

• compose and reply to e-mail effectively
• send mail through the worldwide matrix of computer networks, including the Internet, BITNET, America Online, CompuServe, UUCP, FidoNet, and many others
• deal with mailer demons, the electronic equivalent of "return to sender, address unknown"
• take advantage of mailing lists--the newsletters, gossip columns, and trade journals of the online world
• find people's e-mail addresses
• find and retrieve files and documents.

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