Every branch of healthcare has its own particular experience of violence, from direct physical or verbal aggression aimed at members of staff, to dealing with the victims of a crime perpetrated elsewhere. Since the first edition of this book was published in 1994, there have been huge developments in understanding and managing violence in the healthcare setting. Violence prevention is now not just the concern of the frontline healthcare team, but also of architects, service managers, psychologists, governments, health and safety managers, human resources managers, and members of the emergency services. This fully revised and updated new edition will equip all members of these teams with the information required to understand the range of factors involved, and enable them not just to develop strategies to tackle the issues but also to deal with violence when it arises in both hospital and community settings. Coverage includes the causes and nature of violence, including domestic violence, the effects on, and care of, the victims, as well as describing opportunities to limit the potential for violence through good design. This book is essential reading for all those working in, or in association with, health services and related agencies. It is also an essential resource for anyone seeking to understand, prevent or survive violence.
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