Organizational Transformation Through Business Process Reengineering: Applying Lessons Learned (Prentice Hall Series in Information Management) - Hardcover

Reseña del editor

For advanced courses in Management Information Systems. Organizational Transformation Through Business Process Reengineering deals with both successes and failures of business process reengineering, maintaining that no one management approach is a cure-all for organizational change. This book contains 36 readings and 8 cases, and builds on the evidence gained in actual firms with various business processes, using many different business process reengineering approaches. The information and knowledge currently available is much richer, more comprehensive, and detailed than has been previously available.