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Services Marketing: Global Edition - Softcover

Lovelock, Christopher H; Wirtz, Jochen

 
9780136118749: Services Marketing: Global Edition

Inhaltsangabe

The fundamentals of services marketing presented in a strategic marketing framework.

 

Organized around a strategic marketing framework Services Marketing guides readers into the consumer and competitive environments in services marketing.

 

The marketing framework has been restructured for this edition to reflect what is happening in services marketing today.

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