In Everything You Need to Know to Talk Your Way to Success, Burton Kaplan, one of the country's foremost communications consultants for 25 years, reveals proven strategies and tested techniques that you can use to master your daily relationships, your career, your life!
For convenient use, this fascinating and powerfully effective guide is organized into thirteen subject chapters, with each chapter oriented to a specific communication skill with broad application at home, in the community, and on the job.
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