A guide to the best practices for managing large IT projects. Starts with basic principles and develops guidelines for dealing with the increasing complexity of hardware and software. Includes coverage of why projects go wrong and the critical people and process issues that must be addressed by IT managers. Other topics covered include crises management, rapid application development, quality management, risk management, and the emerging role of the Internet.Über den Autor:
RICHARD MURCH has worked with IBM and Andersen Consulting and is currently a Project Manager and Consultant in Columbus, Ohio. A regular speaker at systems development conferences throughout North America, Europe, Asia, and the Pacific, he has managed IT projects of virtually every type and size over a period of 30 years. Murch is author of Intelligent Software Agents and Open Source (both from Prentice Hall PTR).
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