IT Systems Management: Designing, Implementing, and Managing World-Class Infrastructures (Harris Kern's Enterprise Computing Institute) - Softcover

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RICH SCHIESSER has led IT infrastructure groups at organizations such as Hughes Aircraft, the City of Los Angeles, and Twentieth Century Fox, and for 10 years he managed the primary data center at Northrop Grumman. Rich has also taught IT classes at California State University, Los Angeles, and the University of California, Los Angeles. As a consultant, he now designs and implements infrastructures for a variety of companies including Emery Air Freight, DIRECTV, Option One Mortgage, WhatsHotNow.com, and The Weather Channel.

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Design, implement, and manage world-class infrastructures.

• Develop bullet-proof processes
• Implement proven systems management techniques
• Streamline your IT infrastructure―regardless of size

IT Systems Management describes the process of managing any IT infrastructure to achieve optimum stability, efficiency, and responsiveness. By understanding and harnessing proven systems management techniques, organizations can leverage their IT investment in powerful new ways.

Infrastructure expert Rich Schiesser explains the theoretical and practical aspects of systems management, using observations, methods, and examples drawn from years of professional experience. IT Systems Management is based on the fundamental belief that people, process, and technology are the key ingredients in any successful IT organization and includes ground-breaking coverage on how to implement each key discipline in mainframe data centers, mid-range shops, client/server environments, and Web-enabled systems.

This accessible, but comprehensive guide:

• Offers an insider's perspective on all the disciplines of systems management
• Allows focused study for professionals concerned with any of the key systems management areas-people, process, and technology
• Describes how to develop, integrate, and manage robust, bulletproof processes

IT Systems Management is designed for IT professionals involved in designing, implementing, and managing any part of an IT environment or the entire infrastructure.