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Achieve Lasting Process Improvement: Reach Six Sigma Goals without the Pain - Hardcover

 
9780124499843: Achieve Lasting Process Improvement: Reach Six Sigma Goals without the Pain

Inhaltsangabe

Book by Lientz Bennet Rea Kathryn

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Reseña del editor

Methods of improving business processes are developed on an ongoing basis, but few are successful. Common problems encountered include the failure of processes to meet expectations and the inability to sustain or replicate these business processes. Involvement of personnel at grassroots level, as well as at management level, is essential in implementing effective process improvement methods.

The authors present a step-by-step approach to the issue of effective process improvement, offering more than 200 tips and guidelines as well as addressing specific common problems and issues. The strategy presented is to take a broad and intuitive, but learned view of process improvement methods, and the tactics expounded are based on guidelines, common faults, and lessons learned. The authors disparage process improvement operations that depend on jargon and the support of just upper management, and promote grassroots involvement and self-sustaining measurement, making this an essential guide for all with involvement in process improvement.

Contraportada

Although new process improvement methods have been developed and implemented over the past few decades, surveys indicate that many of these methods fail outright, are disappointing, cannot be sustained, or cannot be replicated by other organizations. Achieve Lasting Process Improvement provides a commonsense, jargon-free, proven method of improving business processes regardless of the size, location, and nature of the organization. It presents a step-by-step approach and offers more than 200 specific tips and guidelines as well as addressing specific issues and problems. These have been gathered from organizations of many sizes in many different countries that have achieved lasting benefits and success.

This book enables the reader to:
? Establish sustained and lasting process improvement.
? Achieve the results of Six Sigma without the pain and expense.
? Implement process improvement without risking business.
? Motivate employees to participate and contribute to process improvement.
? Achieve measurable, scalable, and flexible business processes.
? Address individual business, work, management, cultural, and political issues.

Answers questions such as:
? How do you define the long-term direction for a business process?
? How do you select which processes to improve?
? How do you measure business processes?
? How do you define a successful implementation strategy and project plan for process improvement?
? How do you employ technology and automation successfully?
? How should you involve upper management in process improvement?
? How do you gain support, involvement, and commitment of employees?
? How do you maintain a business process over time?
? How do you sustain the benefits and change that you have implemented?

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  • VerlagRoutledge
  • Erscheinungsdatum2002
  • ISBN 10 0124499848
  • ISBN 13 9780124499843
  • EinbandTapa dura
  • SpracheEnglisch
  • Auflage1
  • Anzahl der Seiten304

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Lientz, Bennet, Rea, Kathryn
Verlag: Taylor & Francis Group, 2002
ISBN 10: 0124499848 ISBN 13: 9780124499843
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Lientz, Bennet, Rea, Kathryn
Verlag: Taylor & Francis Group, 2002
ISBN 10: 0124499848 ISBN 13: 9780124499843
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Anbieter: Better World Books Ltd, Dunfermline, Vereinigtes Königreich

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Zustand: Very Good. 1st. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Artikel-Nr. 271741-20

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