Communicating the UX Vision: 13 Anti-Patterns That Block Good Ideas

"This is a worthwhile reference book for user interface designers to have on their bookshelves. It could also be used to foster communication and feedback between team members...chapters are short and to the point, and the book is easy to read." --Computing Reviews

"Great design doesn’t just happen on the screen; it also demands well-designed communication. Let this invaluable book be your guide." --Cennydd Bowles, Design Manager at Twitter

"I’ve made all these mistakes but you shouldn’t have to. These are real practical remedies to everyday problems in the design industry and you should put them to work right away." --Stuart Eccles, co-founder of Made by Many

“A valuable and well organised communicative toolbox for design professionals and students aiming to master the tightrope of fast paced and multi-disciplinary design projects!" --Martin Feuz, Head of BA in Interaction Design. Zurich University of the Arts  

"An essential handbook to help you work better with clients, stakeholders and your team." --Johanna Kollmann, independent product strategist at Us And The Machines Ltd

"Creating a shared understanding is one of the most critical skills a UX practitioner must master. Martina and James help you understand the magic that is the collision between business and design. This well-organized, down to Earth, useful guide is the book you have been waiting for." --Tomer Sharon, UX Researcher at Google and author of Lean User Research for Product Development and It's Our Research

This book identifies the 13 main challenges designers face when they talk about their work and provides communication strategies so that a better design, not a louder argument, is what makes it into the world.

It is a fact that we all want to put great design into the world, but no product ever makes it out of the building without rounds of reviews, feedback, and signoff. As an interaction or UX designer, you’ve felt the general trend toward faster development, more work, and less discussion. As we spend time crafting, we become attached to our own ideas and it gets all too easy to react to feedback emotionally or dismiss it, when we should be taking the time to decode it and explain or adapt the design. 

Communicating the UX Vision helps you identify the skills and behavioral patterns to present your work in more persuasive ways, and respond more constructively to feedback from coworkers and stakeholders.

• Learn presentation tips that make stakeholders and other departments take your designs more seriously
• Uncover valuable techniques to make feedback sessions more productive
• Understand how to improve empathy with business stakeholders and learn to speak their language better
• Discover how to better understand your behavior and identify your personal anti-patterns