Verwandte Artikel zu Service operation (Best management practice)
Inhaltsangabe
This publication provides updated best-practice advise on all aspects of managing the day-to-day operation of an organisation's IT services. It encompasses and supersedes the operational aspects of the ITIL Service Support and Service Delivery publications and covers most of the scope of ICT Infrastructure Management. it also incorporates operational aspects from the Planning to Implement, Application Management, Software Asset Management and Security Management publications.
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Críticas
The revisions have streamlined the ST book and better integrated it into the other books in the service lifecycle. Diagrams are now better drawn and better described in corresponding text... On balance, I believe this revision will improve the overall readability of the ITIL library. Claudia Tropp, Technology Partners International, Inc. --Best Management Pratice
More readable, more useable. Many confusing aspects of Service Transition have been well and truly 'nailed'. The demystifying of the SKMS, CMS, CMDB maelstrom is particularly helpful. Barry Corless, Global Knowledge --Best Management Pratice
There is an extensive increase in synergy across chapters [in ITIL Service Transition] making it easier for the reader to locate like-for-like content across the process areas covered. The latest revisions also provide more practical application and align more closely to real-world experience than ever before; and yet they manage to maintain their flexibility in providing a standard framework which can be adopted and adapted by organizations large or small. A great improvement! Zoe Lambert, HP --Best Management Pratice
More readable, more useable. Many confusing aspects of Service Transition have been well and truly 'nailed'. The demystifying of the SKMS, CMS, CMDB maelstrom is particularly helpful. Barry Corless, Global Knowledge --Best Management Pratice
There is an extensive increase in synergy across chapters [in ITIL Service Transition] making it easier for the reader to locate like-for-like content across the process areas covered. The latest revisions also provide more practical application and align more closely to real-world experience than ever before; and yet they manage to maintain their flexibility in providing a standard framework which can be adopted and adapted by organizations large or small. A great improvement! Zoe Lambert, HP --Best Management Pratice
Reseña del editor
This publication provides updated best-practice advise on all aspects of managing the day-to-day operation of an organisation's IT services. It encompasses and supersedes the operational aspects of the ITIL Service Support and Service Delivery publications and covers most of the scope of ICT Infrastructure Management. it also incorporates operational aspects from the Planning to Implement, Application Management, Software Asset Management and Security Management publications.
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- VerlagStationery Office
- Erscheinungsdatum2011
- ISBN 10 0113313071
- ISBN 13 9780113313075
- EinbandTapa blanda
- SpracheEnglisch
- Auflage2
- Anzahl der Seiten381
- Kontakt zum HerstellerNicht verfügbar
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ITIL Service Operation : 2011
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Rowman & Littlefield Publishers, Incorporated, 2011
ISBN 10: 0113313071
ISBN 13: 9780113313075
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ITIL Service Operation : 2011
Verlag:
Rowman & Littlefield Publishers, Incorporated, 2011
ISBN 10: 0113313071
ISBN 13: 9780113313075
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ITIL Service operation (Best management practice)
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Stationery Office 29/07/2011, 2011
ISBN 10: 0113313071
ISBN 13: 9780113313075
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ITIL Service Operation
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Tso, the Stationery Office, 2011
ISBN 10: 0113313071
ISBN 13: 9780113313075
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ITIL Service Operation
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Tso, the Stationery Office, 2011
ISBN 10: 0113313071
ISBN 13: 9780113313075
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ITIL Service Operation
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Tso, the Stationery Office, 2011
ISBN 10: 0113313071
ISBN 13: 9780113313075
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Paperback. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 3.08. Artikel-Nr. G0113313071I3N00
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Service operation (Best management practice)
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TSO, United Kingdom, Norwich, 2011
ISBN 10: 0113313071
ISBN 13: 9780113313075
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ITIL Service Operation 2011 Edition
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Paperback. Zustand: Brand New. 384 pages. 10.90x8.50x1.00 inches. In Stock. Artikel-Nr. 0113313071
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