This CD-ROM presents the ITIL approach for services support. ITIL provides a comprehensive and consistent set of best practices for IT service managment, it aims to promote a quality approach to achieving business effectiveness and efficiency in the use of information systems.
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Zustand: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Artikel-Nr. rev9278631775
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