As corporations invest more and more in cutting-edge information technology, figuring out how these investments affect the bottom line becomes increasingly problematic. This book explores the issue of how to measure the effectiveness of IT.'
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John Thorp is a vice-president in the Strategic Consulting Practice at Fujitsu Consulting and heads the Fujitsu Consulting’s Center for Strategic Leadership. He is an internationally sought-after management consultant and a frequent speaker with over 35 years of experience in information management. He lives in Victoria, B.C. Canada. Fujitsu Consulting is a leading provider of management and technology consulting services with more than 70 offices worlwide.
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