Upgrading and Troubleshooting Networks: The Complete Reference (Book/CD-ROM package) (Osborne Complete Reference Series) - Softcover

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Craig Zacker is a writer editor, and networker whose computing experience began in the halcyon days of teletypes and paper tape. After making the move from minicomputers to PCs, he worked as an administrator of Novel NetWare networks and as a PC support technician, while operating a freelance desktop publishing business. After earning a Masters degree in English and American literature from NYU, Craig worked extensively on the integration of Windows NT into existing NetWare internetworks, and was employed as a technical writer, content provider, and Webmaster for the online services group of a large software company. Since devoting himself to writing and editing full time, Craig has authored or contributed to many books on operating systems and networking topics, and has published articles with top industry publications including Windows NT Magazine, for which he is a contributing editor.