The Patron Way: From Fantasy to Fortune - Lessons on Taking Any Business From Idea to Iconic Brand: From Fantasy to Fortune - Lessons on Taking Any ... Story of the World's Most Successful Tequila - Hardcover

Edelstein

 
9780071817646: The Patron Way: From Fantasy to Fortune - Lessons on Taking Any Business From Idea to Iconic Brand: From Fantasy to Fortune - Lessons on Taking Any ... Story of the World's Most Successful Tequila

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The never-before-told story of Patrón Tequila--the brand that revolutionized an industry

How a billion-dollar business ascended from a forgotten dusty agave field in central Mexico

The Patrón Way details the unorthodox building of the brand, the extraordinary creativity and marketing ingenuity of Patrón's cofounder, Martin Crowley, and his life partner, Ilana Edelstein, and the way Patrón single-handedly transformed the face of the liquor industry. Edelstein was involved in every aspect of the business--from the brand's iconic bottle to designing the sexy and attention-getting outfits worn by the famous "Patrón Girls" at promotions and parties to running the back office.

Patrón is a tequila so sumptuous--and so brilliantly marketed--that it has become the world's leading ultrapremium tequila and has changed the way the spirit is experienced: what was once "gasoline" slammed back in a shot glass is now poured from an exquisite hand-blown bottle into a chilled glass and sipped to attain a "Patrón high."

Today, Patrón has grown to over a billion-dollar brand, and it is the largest generator of revenue of all tequila brands. Edelstein combines the dramatic story of the company's rise to success in an astonishingly competitive and sometimes cutthroat industry with practical business lessons about R&D and brand building that business leaders can put to productive use in any industry.

A tale of love, sacrifice, celebrity, dizzying success, and ultimate betrayal, The Patrón Way reveals for the first time all the details behind the intimate relationship and marketing genius of the "power couple" that transformed the spirits industry.

PRAISE FOR THE PATRÓN WAY

"The Patrón Way is a good chronicle of a luxury brand's path to success. . . . Ms. Edelstein dispenses useful advice to aspiring entrepreneurs."
The Wall Street Journal

"Anyone desirous of making sense of tequila's current status will be well served by chugging The Patrón Way."
Slate

"There are some good lessons for entrepreneurs launching a product. No doubt, the rise of Patrón is something many would love to emulate. And Ilana Edelstein was there from the beginning and delivers an inside view of the story."
New York Journal of Books

"Business lessons echoing 'know who the true tastemakers are, and use them wisely' are sprinkled throughout the book. . . . most readers will appreciate the informal 'tell-all' style that reveals an emphasis on doing some paperwork to cement their role in any business they help grow."
Library Journal

"I can honestly say The Patrón Way by Ilana Edelstein was a delicious cocktail of innovation and inspiration with a twist of tragedy for a bittersweet finish."
TequilaAficionado.com

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Über die Autorin bzw. den Autor

Ilana Edelstein met and fell in love with Martin Crowley in 1988, soon before Patrón Tequila was created. She is the founder of IE Financial Services, which provides a range of financial and retirement services to teachers. Edelstein is also the marketing consultant for EVOL, a new premium sugar-free, gluten-free distilled spirit company.

Von der hinteren Coverseite

“This book can save your company.”
—George Antonakos, CEO & Cofounder of EVOL Spirits Co

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THE PATRN WAY

From Fantasy to FortuneLessons on Taking Any Business From Idea to Iconic Brand

By ILANA EDELSTEIN, SAMANTHA MARSHALL

The McGraw-Hill Companies, Inc.

Copyright © 2013 Ilana Edelstein
All rights reserved.
ISBN: 978-0-07-181764-6

Contents

Foreword by John Paul DeJoria
Acknowledgments
PART I R&D
CHAPTER 1 Out of the Blue
CHAPTER 2 A Brief History of Tequila
CHAPTER 3 The Taste Test
PART II BRAND BUILDING
CHAPTER 4 Hollywood Star
CHAPTER 5 By the Seat of Our Pants
CHAPTER 6 The High Life
PART III SUSTAINABLE DEVELOPMENT
CHAPTER 7 A Rude Awakening
CHAPTER 8 Loose Ends
CHAPTER 9 Patrón Today
EPILOGUE No Regrets
APERITIF Marking the Patrón Way
Notes
Index

Excerpt

CHAPTER 1

Out of the Blue


Miles of dusty Mexican roads were getting monotonous. The love of my life,Martin Crowley, was just a few days into his monthly buying trip for his newcompany, Architectural Products Marketing (APM), and was sourcing exquisitelyhandcrafted tiles, carved stone, marble, ceramics, furnishings, and otherarchitectural pieces from dozens of out-of-the-way factories and quarries in thecountryside. The plan was to bring them back to sell to designers and architectsbuilding beautiful homes for the millionaires and billionaires living in BeverlyHills and along California's Gold Coast. APM's customers loved his unique andrefined taste, and he was doing a roaring trade.

Martin knew exactly where to find the best artisans in Mexico and was an avidcollector of objets d'art. He had an eye like no one I'd ever met and theability to envision how any piece would work in interior and exterior design andlandscaping. He was also a brilliant negotiator and could bargain down the priceso that the product was practically being given away. But doing that requiredhim to cover a lot of ground, and he was getting exhausted and lonely. To keephimself company, Martin had found a stone carved statue of a hotei—a bald,laughing Buddha with a big potbelly. This particular one had a missing toe, andMartin kept him on the car seat next to him. It must have brought him luck.

Whenever he went across the border, he always hired the same driver, Felipe, alocal guy who spoke English well and knew the terrain intimately. Martin didn'tspeak Spanish, and perhaps that was just as well, because when he did speak toanyone Latino, his English suddenly had a Spanish accent. On this particular dayof road travel, the pair found themselves in the mountains of Jalisco, about twohours from Guadalajara, smack in the middle of the country.

Lost in the passing landscape, Martin found himself flashing back to aconversation he'd had with his APM business partner and friend, the entrepreneurJohn Paul DeJoria, earlier that month. Martin and John Paul, or JP, as he isalso known, had been drinking shots of Chinaco Tequila when they beganspeculating about which tequila the aristocrats of Mexico drank. As two men ofcuriosity and taste, they had this type of conversation regularly. Martinpromised to check it out on his next trip to Mexico, and it just so happenedthat here he was, right in the heart of tequila country.

If he was going to find the finest tequila anywhere, this had to be the place.The highlands overlooking the valley of the Rio Grande provide the perfectconditions for growing blue agave—a plant from the lily family with a corethat looks like a giant pineapple, a pina. Harvested and processed a certainway, agave is distilled for the production of tequila. But more on that later.


FIELDS OF BLUE

Welcoming a distraction, Martin instructed Felipe to stop at every tequilafactory along the way to check out its product. They drove through miles andmiles of rolling blue agave fields. God knows how much tequila Martin ended upconsuming on this day trip. He lost count. But he was sober enough to rememberone extraordinary place.

As soon as he entered the factory, he knew it was different. It was rather smalland unusually clean, with wide open spaces and plenty of light and fresh air.Above all, there was a noticeable sense of calm. The property, situated near thehighest point of the region, consisted of sparse old adjoining buildings on theside of a hill overlooking a muddy creek. The distillery had been owned by thisfamily for generations, and they still made tequila the old-fashioned way,exactly as they had for 50 years. The place was a complete throwback. Thefactory had hardly been updated, and apart from a single customer in Japan,their tequila could not be found anywhere outside Mexico.

Its unique flavor was the result of the high-quality agave that was used and thelove, method, and care with which it was made. The only ingredient used waspremium Agave tequilana—Blue Weber agave—and nothing else. At thattime, few, if any, factories produced pure agave. Something would always beadded to dilute this expensive ingredient, or shortcuts would be adopted in anattempt to replicate the aged flavor, such as adding oak chips in the barrels toquickly create an oak color and flavor.

Martin took one sip of this tequila and knew he didn't need to visit any morefactories. Nothing could possibly top this. He bought a few bottles, wrapped upthe rest of his buying trip, and headed back to his funky little guest cottagein Hermosa Beach, California.


SPANISH FLY

People assume that Patrón has been around forever, but it was late in the yearof 1989 when Martin first discovered what led to this liquid treasure.

By then, we had been together only a few months, but it was one of those once-in-a-lifetime love affairs in which you connect instantly and on every level:physically, spiritually, and intellectually. We'd met in our middle years,already established and leading what we'd assumed were rich and full lives. Iwas a transplant from my native South Africa, having come to California in thelate 1970s to pursue a free-spirited, independent life and live close to mycherished sister and brother-in-law, Sharon and Len. After growing up in aparochial community and chafing under the restrictive rules of apartheid, Irelished my newfound freedom in America and saw opportunities to flourish aroundevery corner, eventually building a thriving financial consulting firm.

Martin was a native Californian who'd left his broken home while he was still inhis teens, seeking adventure in the Peace Corps, racing his sailing boat aroundthe world, and building a small hotel and restaurants. He was a consummateconnoisseur and entrepreneur who could turn any passion into a business. Notonly did he flow with endless brilliant ideas, he followed through and actuallybrought them to life. Possessing more drive and focus than anyone I'd ever met,this was a man with an expansive imagination and the extraordinary ability toturn fantasy into successful tangible reality. Finding our soul mates seemedinconceivable to us, since we had lived our lives without giving it one thought.It was the first time either of us had felt so truly and completely loved, andour world suddenly got bigger, brighter, and better in...

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